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Hello,
 I just saw that I have a "strong negative impact" for "order cancellations" on one of my gigs, even though I've only had 3 cancellations in 7 years out of nearly 400 orders. 

Here are the details of the cancellations: 

 The client cancelled the order via the resolution center, stating "I was too fast with ordering" before submitting their requirements. On the order page, Fiverr wrote, "

The cancellation will not affect any of your seller statistics as XXXXX cancelled the order before sending their requirements.

 The order was cancelled by Customer Support because the client didn't submit their requirements and was contacting me via 2 different accounts. Fiverr wrote to me: "

The order FOXXXXX has been canceled and left out of your Order Completion Rate.

 I cancelled the order because the client had only paid for one product, but had asked me to work on 4 products. 

The two most recent cancellations do not count in my statistics. There's no doubt since it's 

ONE cancellation, which occurred 6 YEARS AGO, that is causing a strong negative impact.

 You can't imagine how disgusted I am to see this kind of nonsense!
 


A single cancellation from 2018 is causing a STRONG NEGATIVE IMPACT !

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