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Support & Troubleshooting

If a gig has a video, the gig video becomes the thumbnail, which can’t be changed. This has meant that I need to put my gig thumbnail into my video and then select it. This then means that if I want to change my thumbnail I need to edit my whole gig video and then upload it. Then I have to wait for the trust and safety team to review it and then go back in to select the correct frame. Can we just be given the option to set the gig image as the default and have that display everywhere? 

Gig thumbnails

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