Running into issues on Fiverr? Use this board to troubleshoot and share issues with the community

Support & Troubleshooting

The automated message feature is great for assuring a customer that you will get back to them soon and providing them with some resources to review etc. 

I’d love the ability to have these within the order chat, so I can write a “thank you for your order” message that’s automatically sent when someone places an order. I think it would be important to mark these messages, so the buyer knows it’s automated, but it would be great to have a place to share information etc. 

One big thing would be that one could include some important FAQs, or one’s personal stance on revisions etc. 

Obviously it’s good to have these in the description, FAQs and so on, but no matter how clearly things are stated, sometimes a buyer will place an order without fully reading these things. 

Auto-thanks when order is placed

A home for meaningful connections, peer support, and professional growth.

Fiverr Community

Job Title

Login to the Fiverr Community community to connect with others, attend community events, and more!

Login or Sign Up for even more

To unlock all parts of the community and get the best experience, complete your profile.