Running into issues on Fiverr? Use this board to troubleshoot and share issues with the community

Support & Troubleshooting

Hello there, thanks for reading. The forum can be a confusing place, especially when you're brand new, but we all can contribute to making it less so. I hope that one or more of the following tips will help you a bit. 

. Something like "Order!!", or "Problem", isn't a good title. Make your title meaningful (What about your order? What kind of problem?) so people looking at the long list of forum topics know right away if they might have an answer or tip for you, or would like to read, or not. 


Be efficient, but still friendly, polite.

 Wording requests like demands, "Give me tips." and such, will often result in people not wanting to give you tips, people tend to not like to follow orders and demands in their free, unpaid, time. A bit of "could you, would you, please, thank you" goes a long way. 


Be precise with your topic content, question or plea, too, be respectful of other people's time.

 For example, don't ask everyone for "the best tips and tricks", but ask "sellers that are in the (X) category, like me", or "your best tips for dealing with a cancellation", etc. If people don't feel like they have to write a whole book, or are expected to list their whole Fiverr experience of years, they may be more willing to comment. Threads that are centred around more precise topics, also tend to be a more valuable and in-depth read for everyone. And if you ask for help with a problem, provide the information people need to help right in your opening post, so they won't have to waste time to ask for the most crucial details. Provide a screenshot if it makes sense (but blur any sensitive info like buyer/seller names, etc.)
 

It's great if you want to show your appreciation for a good topic or post, but it's better for everyone if you 

show your appreciation by using the reaction emoji 

below the posts to express your sentiments, so that the discussion can go on without all the "Thank you" and "Great post" interludes, and we all won't have to click on interesting threads, because there are new posts, only to see that the new comment is just yet another "Thank you.", or "Great post". Reaction emoji are these thingies > 

Try to post in the correct forum category. 

Again, like all the tips above, this serves both yourself and everyone: Yourself, as you're more likely to get relevant replies by others, if you post in the correct category, and everyone, by making the forum easier to navigate, less cluttered, a better experience.
 Most categories have explanatory texts that tell you what they are for, and, in theory, you should also be able to see it by the posts and their titles, when you click on the category (but that only works when people do post in the correct category and give their topics meaningful titles). 

Bonus Tip: Sometimes, writing is silver, but reading is gold. 

Before you post a new topic, take a breath. Ask yourself if it's very likely that you are the first person to ask this question, or have the problem. If not, scroll a bit, or use the search bar, you may be surprised at the treasure trove in your hands. 

However, everyone likes good, or informative, or nice, or funny posts (well, maybe not everyone, Grumpy Cat probably not, but you get the idea). Keep them coming!

New to the Forum? Welcome! Here are 5 Tips for Efficient Forum Use – how to make the forum work better, for yourself, and for everyone

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