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Hello
 I hope you all are doing well
 I am a front-end developer and providing services on Fiverr for the last 3 to 4 months. I have completed 11 orders with only one 4-star rating and 10 with 5-star ratings.
 
Yesterday I got promoted to level 1 and today I received the notification that my level 1 status is at risk due to a success score decreased to 4.
 
The main cause is effective communication. I am sending updates about the order regularly during the order and also write explanations when I submit the order, like what is in the zip folder.
 
My question is how can I improve more?
 
Thank you 
Best Regards,
 Umar Jamil 

Level 1 is at risk

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