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I need to talk about a problem with Fiverr's support team. They should reply to us within 1-2 days, but it's taking them 4-7 days, which is too long. 

Here's why this is important: I had a situation where a buyer ordered something outside my niche without discussing any details. I needed to cancel the order without negatively affecting my stats, so I contacted support. But because they replied late, the buyer canceled the order on their own. This ended up affecting my gig cancellation rate. 

Fiverr Support Late Response Time Issue: Impact on Gig Cancellation Rate

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