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Is there any way at all to see the buyers review before I leave a review of my own?


 
Let me preface: as someone who values integrity and strives to provide exceptional service, giving honest reviews to my customers is a top priority for me. 

Recently, I've encountered a situation where I received a one-star review, and I'm eager to respond appropriately. 

After the fact, I've noticed that I'm unable to view the buyer's review before leaving my own, see screenshot

. I believe that blindly saying "Thank you for your order" in response to a one-star review doesn't adequately address the situation and could make me look unprofessional. 

I'm keen on engaging with my customers in a professional and empathetic manner, similar to how one might respond on platforms like Google Reviews. I believe in acknowledging any shortcomings and expressing genuine apologies when necessary, but I cannot do that if I don't see the buyers feedback. It's almost like Fiverr is holding us sellers hostage to give buyers reviews. 

Thank you in advance for any assistance or suggestions. 

Leaving Adequate Buyer Reviews

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