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Hey, I've been on this forum for some time but this is my first post regarding Fiverr. I had a discussion with a buyer yesterday and earlier this morning he asked 

"Will you do a refund if I'm not satisfied with the work?"

Throughout my career on Fiverr, I never once claim I guarantee 100% satisfaction. I am aware that there are things beyond my control that might cause the buyer to change their mind or affect their judgments. I work in a creative field and what is considered "good" can be very subjective sometimes. However, I also never intend to not get paid after working on a project. 

I explained to the buyer that I provide a couple of free revisions which he can use to request any changes needed if he's unhappy, so he doesn't have to worry. For the most part, most buyers I worked with tend to feel relieved after knowing this and move forward with the order. This buyer, however, proceeded to ask 

"and what if I'm still not happy after the changes?"

. I simply replied "Is there any reason why you think that the changes would still not make you happy?". 

How do you usually respond to this type of question from a buyer? would you tell them that you'll do 100% refund? I am not sure if my respond is appropriate. If it doesn't, I would like to learn from other sellers here, so that I can respond appropriately in the future. 

What do you say when a buyer asks this?

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