A space for new members to introduce themselves, learn the basics, and get oriented with Fiverr.

Start Here

I hope this post finds you all well. I am reaching out to share a scenario I recently encountered, which highlighted a potential area for improvement in the way seller ratings are evaluated, particularly for those of us providing mostly non-English language services which results in a skewed requirements for keeping seller level. 

 on Fiverr has been a rewarding experience. However, the natural limitation of order volume due to language specificity seems to have a bearing on the seller rating. A recent incident further amplified this concern. A client placed an order but later realized they required a broadcast license, which hadn’t been selected initially. Despite my attempts to guide the client to the appropriate package and offering a discounted rate for the required license, the client chose to cancel the order even though I was just about to give the client a substantial discount on these rights that she needed. This cancellation, initiated by the client and not based on service dissatisfaction, adversely affected my seller rating. 

I believe this scenario brings forth an essential discussion point: 

Could there be a more nuanced approach to rating evaluations, especially for sellers operating in, limited orders, non-English language domains? A system that could account for the natural limitations in order volume and external factors like client-initiated cancellations might paint a more accurate picture of a seller's performance and service quality. 

I'm opening this thread to invite insights from the community and possibly catch the eye of Fiverr support for a constructive review of the current rating system. It's the diversity in services and the global seller base that makes Fiverr a vibrant marketplace. Ensuring a fair evaluation system for all sellers, irrespective of language or external circumstances, would undoubtedly bolster this spirit of inclusivity. 

Thank you for taking the time to read through this post. I am looking forward to engaging in a fruitful discussion and working collectively towards fostering an even more fair and supportive Fiverr community. 

Addressing Seller Rating Evaluation: A Perspective from Non-English Service Providers (with fewer orders)

A home for meaningful connections, peer support, and professional growth.

Fiverr Community

Job Title

Login to the Fiverr Community community to connect with others, attend community events, and more!

Login or Sign Up for even more

To unlock all parts of the community and get the best experience, complete your profile.