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What should I include in my automated inbox reply? I'm interested to know if I'm missing anything important. 

Hi. Thanks for getting in touch. This is an automated reply to let you know I've got your message and will reply as soon as I can. 

In the meantime, feel free to check out my profile page below, which contains information on all the services I offer, my certifications, experience, past clients, samples of my work and more. 

I try to make it very clear it’s automated, so it doesn’t look like I’m trying to quickly process a customer. I also want it to be useful, so I include resources and suggestions of things they can check out. 

90% of the time, I reply for real within a few minutes anyway, but I live in the UK and 90% of my clients are US based so I often get messages in the middle of the night. With this feature it hopefully helps them not feel like I’m leaving them hanging for 5+ hours 😅 

Anyway, what other useful info do you put in your automated replies and what feedback do you have on mine? 

What do you put in your automated inbox reply?

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