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So, I have been on Fiverr for a little bit now, and decided to finally withdraw the money that has been building up. This would be my first ever withdrawal. I connect my PayPal, and go to withdraw and see "Withdrawal has been disabled, please contact Customer Support". No idea why it is preventing me from withdrawing, as I have only positive ratings and a 5 star, so it's not as if I broke a guideline there or something. 

I created a post to customer service, and since then have added more to it, as it's taking them a while to respond. Is this normal? They say it takes less than 12 hours for them to respond, but its been way over that. Do I just need to wait longer? Or what do I need to do in order to withdraw the money I earned? Again, its my first time withdrawing, but seeing as they just won't let me, its frustrating. 

Cannot Withdraw Money

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