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Has anyone else recently encountered longer-than-usual response times from Fiverr Support regarding order issues? 


As a TRS, I've consistently experienced efficient and timely responses in the past, usually within a 20-minute to 4-hour window. However, I'm currently facing an urgent issue that could potentially impact my seller status if not resolved, and my latest support ticket has been pending for over 12 hours. This is quite unusual based on my past experiences. 


If any Fiverr staff on the forum could confirm whether the Customer Support team is experiencing higher volumes or increased wait times, it would provide some much-needed clarity. 


Any insights or advice from the community would also be greatly appreciated. Thanks in advance! 

Top Rated Seller Facing Unexpected Support Delays - Anyone Else?

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