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A customer contacted me asking if I could complete an order that would fall outside of my gig offering. 

I asked them to wait until next week, as I needed to check my schedule and we'd need to a agree something separate. 

I've now woken up to an order from them that must be delivered in 24 hours, that doesn't fully align with my offering. 

This is the only order I've had in a while, does this mean my cancellation rate will skyrocket and that I'll be punished - despite not being at fault? What are the alternatives I can take? 

Customer submitted an order outside the scope of my gig, will I now be punished for cancelling?

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