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From the Fiverr Team

No matter where you are with the Fiverr Personal Assistant — active, paused, or still on the fence — one thing is clear: just like any AI, training makes all the difference.

As part of the June release of the Fiverr Personal Assistant, we took a closer look at your feedback and uncovered two key insights:

Many sellers aren't fully aware of what the Knowledge Base can do

Most reported issues with the Personal Assistant come from untrained or poorly trained Assistants

Good news: The new Knowledge Base experience gives you full control, and we just released a detailed guide to help you set it up right.

✅ Set handoff rules for complex requests

✅ Customize behavior across different Gigs

We’ll also use real-life examples to explore best practices on :

→ Setting rules for pricing, tone, and buyer flow

→ Establishing general do’s and don’t’s

👉 Haven’t tried the Personal Assistant yet? This helps you start strong.

👉 Paused it? This explains how to train it the right way.

👉 Currently using it? We’re happy to hear it. This will help you optimize and improve your results.

Drop any questions, tips, or feedback below.

And if you’ve already trained your Assistant: how’s it going?

Make your assistant work your way — here's how

A home for meaningful connections, peer support, and professional growth.

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