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Hello, hopefully you are doing well. I have an active account in a level 2 seller, with over 4.7k orders or more. I have never been in late delivery not I have break the rules so far. Since two days, I can't access in my fiverr account because somehow system said that I have to change the password. So when I try to change it by clicking the 'Reset button', the link has come to my inbox of email, but not the code in my phone to verify myself. I tried to contact support but they still haven't reply, it's been 2 days. I have active orders, people are sending me messages and I can't login in fiverr app or desktop to reply. After 10 years it looks like I will be in late!! 

It's a very bad choice that there is no line for urgent support or something like that. I am not mad that my response rate can drop, I am more concerned that my buyers maybe will look for other sellers and it will be my fault for this. Just in case support team visit the forum or someone can tag them, it would be really helpful if they can look at these 2 tickets: #12564015 and #12564015 

Code is not coming to my phone

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