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So I have received a notification on the top of Fiverr's interface claiming that I have to verify my account within 14 days, I went through it and scanned the QRcode, I then first tried using the ID option ( I have a Brazilian ID ), However the thing refused claiming that "we can't detect your id", not only refuses to take a picture but either errors out or take a picture of my table 

I then tried using my passport but had the same result, this is frustrating and I already done a sale there, can't lose this account really. 

Can't verify ID

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