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I've been trying to verify my account for days, but I still haven't been able to. I've received 3 requests from customers, but I haven't been able to fulfill them yet, because I haven't been able to verify my account. The platform is trying to charge a large amount to my credit card and my bank has blocked the amount, thinking it's suspicious activity.

What I'd like to know here is why they want to charge such a large amount to my credit card, as if I were making a purchase? I'm not making a purchase, I'm just trying to validate my credit card. Can someone help me, please?

I can't verify my account

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