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I’m reaching out to seek some advice and clarification regarding my account status. 

A few months ago, my level was demoted from Level 2 to Level 0 due to inactivity. Since then, I’ve reactivated my account and have been actively working for more than 4 months now. During this period, I’ve completed over 20 orders, all of which have received 5-star reviews from my clients. 

However, despite these accomplishments, I have not seen any change in my level, and I’m still at Level 0. One of the orders, which was placed more than 2 months ago, was canceled by the buyer due to an issue on their end. Afterward, they requested the designs from the canceled order and even gave me a 5-star review. While I understand cancellations can impact the level, I believe the situation was out of my control. 

In addition, my other metrics are all in good standing, and I meet the requirements for a Top Rated Seller. My success score is still at 4, and even though I have completed over 20 orders, my level status has not been updated. 

I’m looking for some guidance or insights on how to resolve this. Has anyone experienced a similar situation? Any advice on what steps I should take to get my level reinstated would be greatly appreciated! 

Account Reactivated 4 months ago, Completed 20+ Orders with 5-Star Reviews, But No Level Progress

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