Whether you're getting started or are a Fiverr legacy, this is the place to ask and answer questions

Ask the Community

Hope you're all doing well. As the title suggests: I've logged in for the first time since the holidays to find I can no longer send Fiverr messages to my clients. My account has been restricted for "This message contain a suspicious link, and couldn't be shown at this time." 

However, the message I sent has no links. Not a single one. I was asking a potential client a few questions about a possible Meta ads campaign set-up (my gig is digital marketing) which involved things like budget, creative assets, locations, etc. Nowhere did I or the client post a link. 

Furthermore, I have not received an email from Fiverr about this restriction. I also cannot navigate to the help and support centre on my account; the page simply doesn't load when I click it. 

This is extremely confusing and frustrating to say the least. I am quite literally in the middle of trying to provide services for a client and now I can't even talk to them. Fiverr has offered no explanation for the ban or timeline for the restriction being lifted. I can't even find a channel to 

 with a Fiverr representative. All of my gigs have been taken down, again with no explanation. 

Has anyone dealt with this before? I have been on Fiverr for 4 years, I have 30+ five-star reviews, and over thirty completed orders. How can Fiverr so callously disrupt my business like this? 

Account restricted for non-existent link & no email?

Home

Forum

Events

Content

People

Contributors

Albums

Clubs

Chat

Channels

Tools

Help

A home for meaningful connections, peer support, and professional growth.

Fiverr Community

Login to the Fiverr Community community to connect with others, attend community events, and more!

Login or Sign Up for even more

To unlock all parts of the community and get the best experience, complete your profile.