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I have been a seller since 2017 and was one of the first TRS sellers in the voice over category. Long story short I missed a few deadlines due to an illness due to covid and long covid and was marked down to L2. Then then new seller "success score" came in and I went down to L1. I have been at L1 for about 1 year now and NOTHING I do will increase my success score. My stats at the moment are 100% response rate, over $300,000 in sales, 1700 unique clients, and about 2000 5-star reviews. So with all these great stats why does my success score or seller level never go up? I speak to customer supoprt and they just give me a general answer like keep working it will go up soon ... but it just doesn't. 

Why can't I rasie my Seller Success Score?

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