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Hi Seniors!
 
I am really in grief to share that my 2nd lever seller account got suspended due to a slight mistake. An ***** client approached me for a task, and I offered him the price for doing his design project. All was set, I sent him a custom offer to place the order. My full intention was to do his work on the Fiverr platform, but he offered me to go outside of Fiverr, I am legit and confess that I tried to share my contact number. And what now, I received an email about my account marked as flagged. 😓
 
I agree it was wrong, but for a second, if we gauge the case, I did not intend to offer him to go outside of Fiverr, but he offered me first. So, I think he was the main culprit of this all happening. I have been emailing Customer Support to genuinely look into the case and check where it all started. But no! They are sending the same message again and again: and I feel this racism and nepotism. I think the customer support team is using the bots for responses and not giving value to 2nd level sellers; at least they should reply in genuinely and explain properly but no, I feel insecure I have been a 2nd LEVEL Seller, Fiverr market depends on the sellers, not on the buyers, and I was to be valued : ( 
Fiverr is making money using us, but not using the buyers. I am unhappy with customer support responses at all. : ( 

 
So, Can anyone here help me out with this case? I am really worried about the hard-earned account. I want to discuss my issue with customer support, but they are just replying in single messages to all the different emails. WHAT IS THIS?
 
NOTE; below is a screenshot where the client offered me to go outside while I was ready to do his task through Fiverr and had no intentions though. 


My 2nd Level Seller Account got Suspended. Need Your Help!

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