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I've been a seller on Fiverr since 2016, but recently, I've been experiencing a drop in performance. My profile has a "low performance" tag, and I'm not getting any impressions, clicks, or orders. Because of this, I'm considering closing my current account and starting a new one. However, I've heard from some people that if you close your account, you might run into issues when trying to verify your identity for a new one, especially since you’ll be using the same passport or government-issued ID. 

I’d really appreciate any advice from Fiverr team members or experienced sellers on what I should do. 

Closing Current Account and Opening a New One

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