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Hello everyone, I am desperate, as years of work have been destroyed by a negative review from a fraudulent customer.
 This customer basically threatened to leave me a negative review if I did not do more work than he had paid me for. I did not give in to the blackmail and the customer left me a totally fake 1-star review. Not only that, he also insulted me publicly by basically telling me I was racist (never said against him and never would I allow myself because it is not part of my culture and upbringing to be racist). In spite of this, Fiverr's support sees no reason to delete the review, which is instead absolutely against policy, being defamatory and outrageous towards me. What can I do, is there a way to make a formal complaint to fiverr except customer service? 

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