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From vying for impressions to standing out among hundreds of other sellers, and closing the sale with your exceptional communication skills, there can be a lot of time and effort that goes into winning a customer on Fiverr. Once you’ve secured that buyer, it’s in your best interest to keep them engaged so they’ll consider working with you again. 

But, before trying to win a customer for repeat business, its’ important to always deliver a positive buying experience from the very beginning. By maintaining your professionalism, keeping consistent contact with your buyers, and providing great quality work, you’ll positively engage your buyer from the start. This is important because if the buyer is dissatisfied with their initial experience, they are unlikely to reorder from you. 

Once you know you’ve wowed your buyer with the initial order, it’s time to nurture the relationship. One way to this is by going the extra mile during the delivery and setting up a video chat to review the final product. If you are a member of Seller Plus Premium, you can even choose to Offer a Repeat Buyer Coupon. These kinds of personalized touches can leave a lasting impression and help you to make a meaningful connection with your buyer. 

In your experience, what are some other effective ways to nurture buyers and turn them into repeat customers? 

For some templated messages to help you secure long-term clients, check out the seller’s hub article 

How do you ensure repeat business?

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