Whether you're getting started or are a Fiverr legacy, this is the place to ask and answer questions

Ask the Community

Currently I have 2 gigs, which both have amazing reviews (95% of the total 1200+ reviews are 5-star) 

However, ever since the new Success Score update dropped, my gigs are always affected with Negative Impact on "Client Satisfaction" despite amazing feedbacks 

My success score was stuck at 4 for several months until June when it increased to 5 (I got strong positive impact on delivery time somehow), but my Client Satisfaction being negative remained the same. And as of today, it has dropped back to 4 

This is very weird for me since most feedbacks I have received are very positive, as well as many buyers have returned multiple times 

I have tried to ask more questions as well as giving more frequent updates, but nothing has changed despite my effort 

If you have any suggestion or any solution to my problem, please let me know 

Success Score being stuck at 4 and Negative Impact on "Client Satisfaction"

A home for meaningful connections, peer support, and professional growth.

Fiverr Community

Job Title

Login to the Fiverr Community community to connect with others, attend community events, and more!

Login or Sign Up for even more

To unlock all parts of the community and get the best experience, complete your profile.