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I don't know why my account rating got decreased to 4.9 even after getting the 5 star reviews. I have only one 4.0 rating that was given 1 year ago .But suddenly saw that my rating got decreased to 4.9 . But on mobile application it's showing me 5.0 

can someone help what got happened or what's reason behind this? 

Rating decreased to 4.9

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