Hey there, my name is Samantha!
Living in Orlando means I’m just a quick drive from world-famous theme parks. And yes, I take full advantage! Whether I’m sampling seasonal snacks, speed-walking with an iced coffee in hand, or hopping on a coaster (only if the wait’s under 45 minutes!), the parks are my happy place.
So are oddly specific obsessions. Right now? Kermit the Frog. No clue why. I’m also forever obsessed with the Oscar-snubbed movie, National Treasure…Nicolas Cage stealing the Declaration of Independence? Iconic. And a few times a year, I somehow survive a 5k or 10k with my sister. Not because I’m athletic (I’m not), but because it’s fun to surprise yourself.
And that’s kind of the point, isn’t it? Growth usually starts with something unexpected. Whether it’s running a 10k, embracing a frog fixation, or navigating a shifting creative industry, what matters is showing up with curiosity. That mindset drives how I live and how I work.
What I Do and Why It Matters
One of my favorite quotes I share with freelancers is: “People join people”. And behind every successful Gig is a human connection, and building a business is about more than just metrics: it’s about trust, personality, and showing up authentically. That’s what I love most about being a Customer Success Manager.
As a Customer Success Manager, I help creatives navigate change, whether that’s Gig strategy, pricing, mindset, or adapting to new tools. My focus? Helping freelancers think like business owners and build long-term, sustainable success. I mainly work with sellers in Music & Audio and Video & Animation, two fields evolving fast with AI.
In my four years at Fiverr, I work closely with Voice Over Artists and Video Creators who are incredibly talented but understandably concerned about where they fit into this changing landscape. The truth is, AI can be a powerful tool! Some of the available tools out there can help with script generation, idea brainstorming, and managing workflow, freeing sellers to focus on what only a human touch can bring: nuance, emotion, storytelling, and presence.
Together, we can lean into those uniquely human strengths. Sometimes that means refining Gig positioning to highlight warmth and versatility. Other times, it’s mindset shifts, and reminding sellers that buyers value real connections over just the cheapest or fastest option. And sometimes, it’s simply being there to celebrate wins or navigate challenges.
There’s no one formula for success, but progress comes from small, intentional shifts and staying open to new ways of growing.
Seller Spotlight Time!
Spotlight: Darren (aka Daniac)
One of the sellers I’ve had the pleasure of coaching monthly is Darren: a hardcore rapper with a sharp sense of brand and business. He’s a Top Rated Seller who’s really carved out a unique space for himself in Music & Audio. Whether he’s delivering high-energy rap features or lending his voice as a sports announcer, Darren brings passion, professionalism, and personality to every project. Over the past year and a half, I’ve seen firsthand how consistent effort and openness to feedback can lead to real growth. Darren has doubled his monthly revenue and steadily increased his performance and level status, all while staying true to who he is as an artist. He’s also expanded within the Voice Over and Singers & Vocalists subcategories, proving that versatility doesn’t mean losing focus, but rather finding new ways to connect with your audience.
What I admire most about Darren is that he’s not afraid to evolve. He’s exploring tools like Fiverr's Personal Assistant feature, discovering how AI can enhance his creative process, not replace it. Darren’s story is a great reminder that on Fiverr, growth isn’t just about working harder. It’s about working smarter, too!
Spotlight: Lauren G
Lauren G is a full-time, professional Voice Over artist who’s been on Fiverr since 2019. She’s a dedicated member of Seller Plus Premium for nearly four years. As both a Vetted Pro and Top Rated Seller, she’s worked with global brands like Cigna, Nokia, Kohl’s, Toyota, and ABinBev, earning a reputation for fast, friendly service and voiceovers that consistently hit the mark. I’ve worked closely with Lauren over the years through regular coaching sessions, and she’s someone who truly knows how to make the most of the platform, from pricing strategy to new tools and features. Even as the voiceover landscape shifts with the rise of AI, Lauren continues to stand out by delivering what technology can’t: human connection, nuance, and trust.
Lauren is proof that experience, adaptability, and knowing your value can keep you thriving…no matter how the market changes. I feel lucky to be part of her journey!
Looking Ahead
Every day, I get to work with creatives who show up with heart, hustle, and a hunger to grow. Whether it’s adapting to new tools, fine-tuning a brand, or reimagining what success looks like, I’m constantly inspired by the resilience and creativity of freelancers on Fiverr.
There’s no perfect path, and no two journeys look the same. But what I’ve learned is that progress happens when we lead with curiosity, stay rooted in what makes us human, and aren’t afraid to evolve.
If I can play even a small part in helping freelancers grow, adapt, and thrive doing what they love, then that’s a pretty great day at work.
Ready to be a part of the success? Subscribe to Seller Plus Premium today by getting started here!
