A Fiverr guide for one of the most asked questions: How to get that first order!

# Profile Optimization

Everything you need to know to stand out, attract clients, and land your very first Fiverr order.

July 30, 2025

Pitchbox

A popular question asked by many new members on Fiverr is: "How do I get my first client?" Of course, you can add a few Gigs and hope for the best, but that does not maximize your chances of getting your first client and often results in you losing interest in the platform (or even frustration because it's not working).

Well, you might know that you are the best of the best, but your future client needs to know that as well! How can you let them know? By optimizing everything you can with many hours of research. You can do a few things to improve your general profile and increase the chance of receiving your first order.

Let's divide it into the following sections:

Freelancer Profile

Gig optimization

Customer Contact/Inbox

Analyse & Adjust

Freelancer profile:

Make sure to utilize every feature available. This doesn't just mean your profile picture and description, but everything! Upload your portfolio, add your languages (and be honest about them), take Fiverr tests, add your skills (not too many, just those that complement your offerings), and include your education and any certifications if possible.

Focus on providing the client with as much relevant information about you as possible. Remember, only add valuable information that the client can use and would want to know before contacting you!

Gig optimization:

Make sure you have Gig offerings that you are good at and can deliver exceptional results in. You really want to focus on getting those 5-star reviews as soon as possible. This will help build your profile and Gigs. Don’t pick stuff you're new at. Let’s look at this example:

You have 2 years of experience in video editing. You are passionate about this and have done many projects (personal or professional) related to video editing. You can offer quality videos to clients. You also started learning to create photoshopped thumbnails, maybe a month ago.

Now, on Fiverr, which would be your first Gig offer?

You have the most experience in video editing! So, of course, this niche will be your first offering on the platform! Does that mean you should have only one Gig? NO! You can break video editing up into multiple Gig offers.

Here are 5 examples of offers RELATED to video editing:

Gaming video editing service

Twitch highlight editing

Corporate video editing

Instagram reel video editing

Make engaging TikTok edits

Now you have 5 video editing-related Gig offers, but broken down into different niches. This increases your chance of getting a first client. By spreading your reach, you ensure visibility on multiple search results.

About search results: The way a client finds you is by using the search bar or selecting a niche in the menu. What can we learn from that? We need to optimize our keywords, general SEO, and ensure to place your Gig in the right niche. Fiverr analyzes your Gig title to find the best-fitting niche. Is this not the niche you want? Try renaming your Gig title.

(EXTRA TIP: Look at other Gig titles in this niche. Don’t copy the exact words, but try to give it your own spin. Make it appealing, easy to read, and easy to understand.)

Keywords: Keywords are... key? YES! By optimizing your keywords, you ensure maximum reach and maximum impressions in search results. When having multiple Gigs, try to match the keywords based on these sub-niches. Try to stay away from general keywords. At the end of other freelance Gigs in the niches, you can see the keywords they use. Use this information to optimize your own Gig!

Here are examples of keywords based on the video editing niches:

Gaming video editing service: (Gaming, YouTube gaming, gaming video, video editor, funny gaming video)

Twitch highlight editing: (Twitch edit, Twitch video, highlights video editing, Twitch highlights, streaming video editing)

Corporate video editing: (Corporate video, corporate video editing, company video, company introduction video, professional corporate video)

Instagram reel video editing: (Social media video, Instagram reel video, social media video editing, reel editing, Instagram reels)

Engaging TikTok edits: (TikTok edits, TikTok video editing, social media video editing, TikTok highlight video, TikTok editor)

BONUS TIP: Double-check your keywords for spelling mistakes. This happens a lot, for example, "TikTok highligt video."

Now let's first talk about your Gig description.

IMPORTANT : DONT LET CHATGPT WRITE YOUR DESCRIPTION. EVERYONE CAN TELL IT WHEN YOU DO!

You can ask if ChatGPT can do a double-check on spelling, etc., but don’t copy-paste the text and call it a day. Invest time in your description, and make clear what might be unclear for the client. Make sure you use the keywords in your description and highlight important information. After making your Gig offers, come back to the description and edit the information if needed.

Use proper grammar and punctuation. Write it as a draft in another document first if that makes it easier for you. Remember: It's normal to invest up to 3 hours to fully optimize your Gig description.

Now, your actual offer.

You can decide what you want/what you think will work best.

One offer, that’s it!

Multiple offers, optimized Gig extras

Let’s go over both and talk about positives and negatives

One offer, that’s it! This one is great to ensure a fast order but might scare clients away when they are forced to have options that they are not looking for.

See this example:

Client wants a 30-second video edit with unlimited revisions and an MP4 delivery in reel format

Your Gig offers:

30 seconds reel edit

Unlimited revisions

MP4 delivery

Source file

Price: $75

A buyer might see this and notice the price with a source file, even though they don’t want it. This forced option might result in the client looking past your Gig and choosing another one.

Multiple offers, optimized Gig extras:

When offering Gig extras, customers can base their order on their needs. You can have up to 3 (CUSTOM) Gig extras.

See the following example:

Source file ($10)

Proofread your texts ($10)

Extra fast delivery ($30)

Disclaimer: prices are random as an example. Please don’t price too low. Know your worth!

A downside of this method is that it may scare buyers by requiring so many choices, or that it takes too long for the client. But then again, would you want to work with those kinds of clients?

Also important in your offer: Price what you’re worth! Don’t offer a service that takes a minimum of 2 hours for just $5. I get the idea—low price means faster clients. But it can also mean bad clients, demanding clients, negative review clients, etc.

A good client knows your worth and the effort you will take for a project. When a potential client does not understand that, move on!

Also, a $5 Gig is a big red flag to me (and to many clients). Price competitively and fairly, based on others in the niche as well. Try to find a middle ground!

Let’s move on to the next section, shall we?

Customer Contact/Inbox

I can already hear you... what? Customer contact and my inbox? Can I change the colors or something, or can I look for customers in my inbox?

No, and NO!

What I mean is optimizing a few things. Ensure (if you want) that you have the Fiverr app installed on your phone. This way, when a client contacts you, you are not relying on your computer to see it, and you can talk to them faster, increasing the chance of landing the deal and preventing the buyer from going elsewhere.

Of course, you are not online 24/7... and if you are... might I suggest you touch some grass...

So how can I ensure my client knows I am alive, well, and ready to respond soon? AUTOMATIC MESSAGE.

Let’s see mine:

Hello Client!

Thank you for reaching out. I strive to respond promptly, but it might take a few hours depending on the time you message me.

I am available for work and would be happy to assist you! Please hold tight while I respond. In the meantime, make sure you have sent everything I might need to provide a proper offer or advice. Thank you in advance!

Here are the keywords in this message:

A friendly thank you for reaching out.

Implying the importance of responding soon.

Kindly remind that it might take some time, (I’m sleeping, or am with family & friends.)

Letting them know I am available for work and happy to assist.

Tell them to wait for me.

Extra note for yourself: remind the buyer to double check if they have send everything I might need.

Tell them this information can help us in continuing faster.

Always thank them in the end.

You can change this message up if you are on vacation, something like

Hello Client,

Thank you for reaching out. I would love to help you with this project. Unfortunately, I am currently on vacation until [last vacation day] and will not be able to work on my computer until then.

If your project doesn't have an immediate deadline, or if your deadline is after I return, please feel free to message me when I’m back. I would be glad to discuss your project further at that time. If not, I'm sure someone on this platform will be able to help you out!

Thank you very much for your understanding.

Best regards, [Your Name]

In addition to automatic replies, you can also develop a few quick responses. Customize these based on questions you get a lot. I personally use these when I’m on my way or between appointments. Because when you are busy, you are more likely to make grammar or spelling mistakes, which is a big turnoff for clients.

Analyze & Adjust:

Here we are at the final part… finally…

This is one many sellers forget or don’t even think about. ANALYZE THE CRAP OUT OF YOUR ANALYTICS.

These are the metrics everyone can use:

Impressions

Clicks

Orders

What can we do with this information? Improve our Gigs, of course! Here is my workbook for these metrics:

Impressions: Low impressions mean not many people see your Gig. This is important because if buyers can’t find you, they will... surprise... not buy! When the impressions are low, I improve my:

Gig title

Niche placement (category)

Keywords

Gig metadata

Play with this until you see improvements!

Clicks: With impressions come clicks. What is a click? That’s an impression (someone seeing your Gig offer in the search results) and clicks on it. This is already a big step for you as a seller. It means your offer is attractive for buyers to click on it. But what does it mean if you only get like 2 a month while having 2K impressions?

It means one thing: Your Gig does not convince buyers to CLICK on it. You can improve the following things:

An understandable title

An eye-catching (but informative) thumbnail related to your offer

Examples in the next 2 photos

Video if you can!

High-quality uploads and the advised image guidelines of Fiverr (1280x769)

Orders: The thing you are looking for.

You get the impressions, you get the clicks... but no one orders? It’s time to improve either your offer or description. Here are some things to look out for:

Check your description for redundant text, spelling mistakes, or inconsistencies.

Check punctuation, grammar, and readability.

Ensure that your text is informative.

Don’t use half the description to tell who you are and what you do; we can already see that in your profile. Use the space for more information about what you offer and convince the buyer that they should order from you.

Check the quality of your uploads on any device or selection option (for example, mobile or full-screen view).

Check your Gig offer: is your price fair, are you mentioning the things they receive, and are your packages different enough from each other to be worth more?

Ensure your FAQ can help buyers with their questions; maybe add more or adjust the ones you have.

With these tips, you will get far in landing a first client. But remember, this takes a lot of time! Never give up on getting a client, always try to learn more, and use the time you have while waiting for your order.

There is no cheat way to becoming the best on Fiverr. Just hard work and many hours of investment.

Good luck with getting your first order! 🙂

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