Hi @Lena mam,
Hope you are doing well,
I am facing the same issue . I did not know previously that scanned documents are not allowed . I tried few times but now they say your account is temporarily restricted. Now i have come to know that i have to upload real picture of document and not the scanned one. My client is waiting for me as i have got their data . He is my permanent client . Please give me one chance to verify my ID. I shall be very thankful to you for your kindness, I hope you will help me resolve my issue .
Regards,
Sarimhassan436