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momaidi

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Everything posted by momaidi

  1. Recently, my friend who is having account of designing and added a Gig of translation received TOC warning for this Gig. Is it normal? After that I didn’t try to use any Gig for any other service.
  2. I knew that we are not able to have multiple services in a single account, like I have translation account and therefore I am not allowed to have Gigs for designing or even Wordpress, all gigs must be unique to translation. I recently saw a seller who is offering multiple services since 2020. Is it normal? Can we also have multiple services?
  3. momaidi

    Promoting Gigs

    I joined Fiverr about 7 months ago, I started translation here. I completed 13 orders with good feedbacks and reached level 1 quickly. I see my success score is 6 (I can’t find any negative impact point in overview I see room for growth only), I thought it is all because of using only one Gig. From 13 orders I have used one Gig for 11 orders and one other for 2, maybe it caused me to be judged by a single Gig which is on top of search. I started to promote my Gigs as it has been 7 days since my last delivery, I just need to boost my business and make sure I am on the right way to go. To be honest, I don’t have enough experience to check where is my Gig placing after I promote it and how it will be shown to customer (seller), your points will really help me in understanding.
  4. momaidi

    Promoting Gigs

    Hello everyone, I have reached level 1 and I got option to promote my gigs. Your advice will really help me in this regard, one gig of mine is on top of search, should I promote it too? Or it is good to promote Gigs which are located in 5th or 6th page of the search. For how long I should promote? I offer translation services. Thank you
  5. Thank you It really worked, I got response from CS team.
  6. Can anyone advise? If I close the order through resolution requested (dispute) of course order completion rate will be affected. Later on, can CS team restore my ratio and the rest affected counters, after I get their response? I have 3 hours left in delivery and still no update from CS team. Thanks
  7. I know it’s not good to say but sometimes we really lose our way He was pushing and messaging every single hour like it’s deal of million dollars. He asked for dispute to cancel order I rejected as it’s impacting my account. I hope CS team don’t count such orders in cancelled orders or affect my order completion rate which is at 100% now.
  8. It’s really disappointing It’s buyer mistake, I didn’t ask him to send me 3 orders, he is asking me to cancel like It was my fault. I see fiverr is well-designed for buyers not us (sellers), at least we could do something to avoid affecting order completion rate. I believe using bad words isn’t allowed even if It was my fault, I hope they solve the issue. I requested for extending delivery date but he isn’t responding, I really don’t understand why some buyers are so broken, even I told him I am not getting CS response, I can give $15 in cash if you prefer. I wish Fiverr focus somehow on sellers too.
  9. Dears, Yesterday, a buyer messaged me for translation service, we argued on $5 (1 order), later on I received 3 orders each $5. I delivered one and the rest 2 orders are in progress status, buyer is threatening me with 1-star rating for the order delivered, he is using bad words in messaged and he asking for refund. I told him I can’t accept dispute because it affects Order completion rate, as by March I will reach Level 1, I am dropping email to CS team but no response since yesterday. What is the solution for such cases? It was buyer mistake not mine but he is pushing.
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