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lenasemenkova

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  1. lenasemenkova's post in Buyer Placed order but haven't submitted requirements, What can I do? was marked as the answer   
    You can either leave it be or ask CS to cancel it. It doesn't affect your account if it's just hanging there. 
    I had one buyer come back after 10 months of ignoring my monthly reminders to submit the requirements. I was shocked. 🙂
     
  2. lenasemenkova's post in Live portfolio is misrepresenting my gig was marked as the answer   
    Yes, you’re right, the live portfolio samples are either .JPG or .PNG. If only .PDF was delivered, it gets converted to .PNG. If .JPG and .PDF were delivered, .JPG goes into the portfolio. 
    The files are scaled down from the original size, too, but the size seems to be random. .JPG files look more damaged. .PNGs are more or less crisp. 
  3. lenasemenkova's post in Live portfolio is misrepresenting my gig was marked as the answer   
    Thank you for tagging me (and the kind words) but I’m not sure I can offer any effective secret recipe for this. I don’t do anything to make the samples in the live portfolio look good. The only thing I can think of, the files themselves are mostly 1. pretty big (18x24” on average), 2. vector (shapes with crisp lines that can be resized indefinitely without losing quality). 3. PDF (a good format for said indefinite resizing), 4. light (500 KB - 1 MB because vector tends to weigh next to nothing). So maybe the entire combination of all of those factors (or some of them) somehow magically makes it so the end result doesn’t blur? 
    Funny that you mentioned the watermarks. I just checked and my designs don’t have it now (or it doesn’t show up for me because it’s my profile and my portfolio). 
    A few years back CS told me that I couldn’t disable the watermark any longer despite the switch still being there. I wanted to because a few of my regulars were bothering me about it but CS said no, the watermark was there to stay on all of the deliveries. And I definitely saw it all over my live portfolio a few months back but now it’s gone. Interesting. 
    But yes, I agree that with the kind of services that you offer it’s very counterproductive to have your live portfolio butchered in this manner. It probably has something to do with sizing/formatting of the image. Similarly to how social media graphics would sometimes get completely destroyed after it’s published and you have to tweak the parameters until the end result looks okay. 
    Have you looked through your competitors’ work? Do they have the same issue? I’d also write to support@fiverr.com. This is how you can reach them if you have general concerns or suggestions (if you’re not the only person affected and the entire category is suffering). 
    Also, have you looked at your gig on your phone? Most of my buyers, if they need to reference my previous work, send me mobile screenshots. So this is where they view the portfolio. If it looks fine there, perhaps it’s not that big of a problem (while still a problem, of course). 
  4. lenasemenkova's post in Live portfolio is misrepresenting my gig was marked as the answer   
    Yes, you’re right, the live portfolio samples are either .JPG or .PNG. If only .PDF was delivered, it gets converted to .PNG. If .JPG and .PDF were delivered, .JPG goes into the portfolio. 
    The files are scaled down from the original size, too, but the size seems to be random. .JPG files look more damaged. .PNGs are more or less crisp. 
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