Hello Fiverr Community,
I hope someone can help with an issue I’m facing. My Fiverr account was disabled 3 months ago on June 15th, and since then, I haven't been able to withdraw my earnings. A few days ago, I received a message from Fiverr saying I could withdraw my funds within 7 days. However, when I click on the withdrawal option, I get a message saying, "Your withdrawal has been disabled, please contact customer support."
I’ve already contacted customer support and followed up multiple times over the last 3-4 days, but I still haven’t received a response. I even created two parallel tickets hoping for a resolution, but there’s been no update. I currently have $573 in my account, and I’m concerned that if I don’t get this resolved before the 7-day window, I may lose access to my hard-earned money.
I know this community ( @smartdezigns @ana_tomy @Lena @Kesha @Lyndsey_Fiverr )is very supportive, and I’m hoping someone can guide me or escalate this issue. I would really appreciate any assistance, as I don’t want to lose my earnings due to this technical issue.
Thank you for your help!