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senaytopay

Seller Plus Member
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  1. I will give the bill to Fiver, not you. And everything I do is transparent. I am ready to offer everything to the fiver team. They already see my conversation with customers. I hope that one day you will not lose your account for no reason and have to seek justice here.
  2. I am not aggressive. The last thing I want to do is argue with you. I haven't slept at all since my account was flagged and I'm stressed. Please check what you wrote. and speaking the truth in such a sad way would not be to everyone's benefit. You don't know what situation I am in right now. I suggest you show some empathy.
  3. hi.When support contacts me again I will provide them with all the evidence.
  4. and this discord thing is just an assumption. I was not given any explanation.
  5. You are malicious. You are not here to help others. You only talk about bad and negative things. It will make you extremely happy to have my account deleted forever. visit my profile. I have never upset any customer even the slightest. I didn't speak badly, I did my best. I received a job offer from outside and I did not accept it. I continued to work with my customers here. If I want to continue business with the customer in Discord, why should I create an order after ten minutes? What is your goal really? I kindly ask you not to comment on the title I opened. Instead of giving me advice, you are making me nervous. I devoted all my efforts to this profile. I worked day and night with two children until the morning. There were days when I didn't sleep at all. This is my only source of income. I cannot lose my account, which I have grown meticulously, because of a single word. I will do whatever I can. I will beg if necessary.
  6. thank you ı will
  7. No, I'm always at home:(
  8. I'm the same way. While everything was at its highest level, I suddenly came across this email.
  9. Hi there. I'm Senay and i'm a game environment designer. I was working on Fiverr for 2 years and i've compleated 209 orders in that time. Last night one of my customer gave an order about a game level design. For this job, we had to work together with the game developer but unfortunately the developer did not have a Fiverr account. So they asked my discord id for invite me to their workspace. I gave my discord, because you know we created the order and there was no money flowing outside of Fiverr. This morning i got an e-mail from Fiverr and i learnt that my account was flagged. I tried to comunicate with Fiverr resolution center but i think i talked with AI because i got same message for my several tickets. I'm trying comunicate with a real person from Fiverr team but i dont know how can i do it. The issue I want help from you is, what did those who experienced a similar incident before do and how can I contact a real person from the Fiverr team?
  10. I always get automated responses.
    Please help me.
     I was a best seller. I never made a mistake. Please check my profile. 
    I'm sure this was something that happened by mistake.
    I've seen vendors solve this problem before.
     Please I'm waiting for your help.

    senay.jpg

    1. Lena

      Lena

      Hello again @senaytopay 

      As I said in the previous reply, ticket #11732726 is open and someone from our Customer Support will contact you soon. Every new ticket you open will be closed or merged with the original. That is why it is recommended not to open additional tickets with the same inquiry.  

      We kindly ask you to be patient and wait for their response.

      Thank you. 

  11. hello lena 

    Your account has been flagged for a severe violation of Fiverr policies

    As a result, you are not able to participate in the level system.

     

    While everything was going well, I received such a message today. 

    I created a ticket. But they answered me the same thing as everyone else.
    please help.:(
    1. Lena

      Lena

      Hello @senaytopay 

      Thank you for reaching out. 

      The ticket #11732726 is open and someone from our Customer Support will contact you soon. We are just asking you to please be patient as we are currently experiencing a high volume of inquiries.

      Thank you for your understanding and patience.

  12. I'm having the same problem. Has anyone solved the problem? My account was flagged for no reason.
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