[FINALLY reached TRS after months and months of hard work and... crickets. No orders. Impressions at an all-time low.]

I don't understand Fiverr. I got more orders as a new seller 6 months ago. I know there's a whole new system, but surely it's designed to be...better? Bring in more orders and therefore more money?

Am I alone in this? Has anyone else got a great success score etc but now having no orders/messages? I'm going insane with anxiety.

[Update: Addressing new level system questions and feedback]

On 2/15/2024 at 3:35 PM, Kesha said:

Hi @carminesannino! I would love to help clarify this for you. This metric focuses less on your language proficiency and more on your professionalism. To excel in this category, try to always be as polite, responsive, and communicative as possible with your buyers. You can read more about each key area, what it takes into account and tips on how to improve in this article here. Also, we recently did a webinar addressing the best practices of order communication. You can check out the notes here or watch the replay here. Lastly, this evaluation is not dictated by an AI. That information is not correct. 

Not ONCE have I ever been impolite, unprofessional, unkind or unresponsive in my whole career on Fiverr. Not once. There are times I'm desperate to stand up for myself when someone's rude or short or demanding, but I remain extremely professional. Yet I have 'room for growth' in that area. I literally have no idea what else I could do. I pride myself on my communication with my clients; it's the one thing (aside from my actual profession) that I'm good at. I go above and beyond every time!

This whole new system has made me lose so much faith in Fiverr. It feels like you guys just care about the buyers. It's always the buyer over the seller.

[New Rating System is Punishing Sellers]

I genuinely wouldn't mind this new rating system if I didn't see my impressions plummet after getting a 4* review. I was getting 2k impressions a day for ages, and now all of a sudden... 200 a day, with no change in sight. It's just so depressing, especially when it's your livelihood. Ah well - what can you do? Forever at the whim of some giant corporate conglomerate who doesn't actually care about the people at the bottom.