Hi all,
Update 23/04 - FIVERR REINSTATED THE GIG.
This was as expected as the Gig was fully compliant with the terms of service and achieved after much back and forth with Fiverr CS.
HOWEVER,
Less than 12 hours later they have suspended my entire account. I took no action and did nothing between being reinstated and then complete account removal.
They are now not responding at all to my questions.
Please see attached the full chain, containing the initial refusal to reinstate the gig, then reinstatement of the gig and then account ban.
I am a relatively new seller I had only been selling on the Platform for around a month. I have my own website where I sell these services and this was a trial to expand my market. I did not set up any payout method, so do you know how I can gain access to my funds?
I am not convinced how PERMANENT this suspension is, given they changed their mind previously, so is there any kind of appeals process?
I think this automated process has happened:
- Gig suspended and regulation enforcing the suspension of the creation of a new gig of the same type.
- Gig reinstated by Fiverr CS
- Automatic process whereby account is banned due to creation of new gig of the same type (occurring when Fiverr allowed the gig to go live).
What do you think?
Email - Jack Marks - Outlook2.pdf