dusuacangmon
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Dealing with Unfair Cancellation Attempts – Seeking Advice
dusuacangmon replied to sabaanwer's topic in Lounge
If you delivered the file and buyer contact support to cancel your order, you can ask for compensation at CS. -
Where've you been, don't see you for a while.
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Update: Changes to the Value For Money question
dusuacangmon replied to Kesha's topic in News From the Product Team
in my case the buyers rating rate is ~ 60%, i have completed 1001 order but i just got 612 review. Buyers don't have much time to do more than 1,2 mins task. Text in the gig page they even dont read, Q&A 100% surely don't. So why the review question is so loong with 5 row of question?. So frustrating with them. Instead of creating a rock in middle of the path, please make the path wider, find more $$$$ buyers to the platform, think about hourly rate, how to connect Pro seller with Agency, because Agency more likely a return customer than a one time buyer, etc.- 92 replies
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Today a Buyers tips me 50$ but just 4 star rating :)))). The new review Question really made the buyers rate lower than the old one, so never you will get 5 star rating for sure.
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After 10 years work on Fiverr, i have never seen a time the sellers have the same voice as this.
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If Fiverr moves to a new update like this, please find 100% buyers who are willing do a 100% 5-star rating + Budget 1k 2k so they will rate the 5-star value of money easy for Pro gig starting from 200$ :))). That is what I want to hear.
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I still have not heard about the "value of money" the critical change that will pull down the entire seller review to 1 star.
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I wonder why Fiverr open a "Fiverr feedback" category, but none of the feedback go live?
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Fiverr lets you have 30 days to maintain the level but next 30 days you have 2 orders XD. I met many times these situations.
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A buyer have 10$ in pocket will find the seller 10$ and rate 5 star for the value of the money. Then the buyer has 350$-1000$ in their pocket and will rate 5 stars for a Pro seller starting price from 300$. But the buyer has 10$ is 9999, and those 350-1000$ is 10 =)). So that means this year the whole Fiverr will have 3-4 star rating, no one will got 5. The same as the old system. nothing new. In Upwork, I saw many big enterprises that paid 20-30k USD for one seller, and they kept return, but here in my graphic designer category, I rarely saw those clients appear. If Fiverr want to have more return buyers, they need to do "working hours' feature for on going project.
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From last year till now, i don't see any updated benefit for Seller: Extend the review delivery date to make endless orders complete "silent" reviews for Fiverr Now this rating system + value for money stat. Normally my frequent clients do 5 all the time, but now I just got 4.3 just because of the "value of money"? Fiverr doesn't want sellers to sell high to get more revenue.
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Mine is updated, too
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The success Score is like on Upwork, they have the same score like this. I think the feature that needs to be updated is "Working Hour" like Upwork, which is an ongoing project with endless revisions happen will fit this. Or a hybrid between fix price and working hours like we do the main job done with a fixed price, and the revision part is working hour mode. So the seller will be very happy if the buyer do endless revision.
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New Rating System is Punishing Sellers
dusuacangmon replied to istvanszaboifj's topic in Fiverr.com Feedback
We just need the old rating, why need to change a machine while it still working well? Recently I saw fiverr change many feature that give pow to buyer a lot, order/month of seller decrease or the same. -
2nd need to redo the PRO market when all buyer keeping seek price lower than 200$, while all Pro seller start from 200$.
