gtsaousidou

I have the same problem for a week now! My gigs are not searchable, with any search key, local or online sellers option! Customer support after several messages told me that they will forward my issue to another department without any result till now. However, my impressions are not 0 but between 3to7 (still very low), I guessed that these impressions may be from my previous clients.

At first, they claim my gigs were searchable, although I have attached various screenshots that they weren't. Then, when I asked them to check the attached photos and that I am nowhere to be found not even in local sellers, they respond that "Fiverr cannot guarantee where your gig will appear in search". Again I sent more screenshots and told them that my gigs weren't anywhere in search. After 3 messages, they told me that my issue will be forwarded to their relevant team and it will be fixed shortly. However, my gigs are still not searchable.

Yes, I have changed 2 of the 4 gigs in order to check if I have any change, but nothing happened!

ps All my gigs seem to be active

Hi co-freelancers! I am a level 2 seller (more than 200 projects) with 4.9 average rating. I have no latest cancelations, no changes in 2 (out of 4) of my gigs, no issue with clients the last 3 months (repeating satisfied clients only). After a month of illness that I had my gigs deactivated, when I reactivate them my impression dropped and from the first page I was pushed to the last one for over two consecutive months! I tried to promote my gigs but they were disqualified (support assured me that they will be qualified soon but still nothing). Ultimately, my gigs disappeared from the search bar with ANY relevant keyword, also I am not searchable in my category or my country either. Of course, support replied to this issue with generic and incompetent solutions. Any suggestions or ideas why is this happening?

I have the same problem as you! I am also a level 2 seller (more than 200 projects) with 4.9 average rating. No latest cancelation, no changes in 2(out of 4) of my gigs, no issue with clients the last 3 months (repeating satisfied clients only). After a month of illness that I had my gigs deactivated, when I reactivate them my impression dropped and from the first page I was pushed to the last one for over two consecutive months! I tried to promote my gigs but they were disqualified (support assured me that they will be qualified soon but still nothing). Ultimately, like you my gigs disappeared from the search bar with any keyword and I am not searchable in my category either. Of course, support replies to this with generic and incompetent solutions. Any suggestions or ideas why is this happening?

I have the same problem for a different reason! I was ill for a month and I deactivate my gigs but when I re-activate, my impressions dropped dramatically and pushed to the last page although I am seller level 2 with 4,9 reviews (over 120 reviews). The last few days although my gigs are active there are not visible on searches. Customer support made no effort to help and they claim there are searchable, although they aren't!!