carneiroviq

I think we should insist. This is too absurd, and they can't do this. It's totally disrespectful.

Thanks, @mariashtelle1! I never did that either 😅. However, can you let me know where did you get this information? I'd like to investigate more. Thank you!

Hey there! The exactly situation happened to me last Sunday (01/01/23). My account is 3+ years and 5-star rated (seller level 2 with hundreds of reviews) and they sent the same automatic message to me. When I tried to find out what was happening, they replied saying my account was "not eligible to be restored", with zero explanations or proof of their allegations. I insisted, and they just stop replying. Today I sent another message, let's see how it goes... Did you get any updates? I read something about a mass banning of sellers from Bangladesh who were doing the actions they alleged on this email. Maybe we were mistaken by them? I don't know how this is possible, but that's the only reason I can think of... Please, let me know if you get any updates? I'll do the same if I get any! Thanks 🙂

Hey there! This situation happened to me last Sunday (01/01/23). My account is 3+ years and 5-star rated (seller level 2 with hundreds of reviews) and they sent me an automatic message saying my account was under review for "purchasing or selling false services for the purpose of manipulating our rating system." When I tried to find out what was happening, they replied saying my account was "not eligible to be restored", with zero explanations or proof of their allegations. I insisted, and they just stop replying. This doesn't make any sense. Why would I try to buy reviews when I already have thousands of 5-star reviews? I think I was mistaken for other accounts, but they don't reply and I don't know what to do. This is so unfair and just reveal how "disposable" we are for them. After 3+ years of hard work, they just banned my account without any concrete explanations. Did anyone in this situation was able to solve it? I read something about a mass banning of sellers from Bangladesh who were doing the actions they alleged on this email. Maybe we were mistaken by them? I don't know how this is possible, but that's the only reason I can think of.

Hey @anamursanto, the exactly situation happened to me last Sunday (01/01/23). My account is 3+ years and 5-star rated (seller level 2 with hundreds of reviews) and they sent the same automatic message to me. When I tried to find out what was happening, they replied saying my account was "not eligible to be restored", with zero explanations or proof of their allegations. I insisted, and they just stop replying. Today I sent another message, let's see how it goes... Did you get any updates? I read something about a mass banning of sellers from Bangladesh who were doing the actions they alleged on this email. Maybe we were mistaken by them? I don't know how this is possible, but that's the only reason I can think of... Please, let me know if you get any updates? I'll do the same if I get any! Thanks 🙂