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protectsellers

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  1. Hi everyone (sorry my bad english) I am a seller on Fiverr and I sell content-ready materials such as templates for videos, photos, and websites. All of the products I sell are already made and all the buyer has to do is edit the file. In the description of each gig, I provide a demo and I always make sure to show the demo to interested buyers. In fact, in the gig requirements, I even ask if they have checked the demo. If they answer no, I will show them the demo and make sure to confirm that they like it before I deliver the order. However, I have been experiencing a problem on Fiverr where buyers are canceling or disputing orders after receiving the product. I have spoken to these buyers before they placed their orders and they were satisfied with what they were getting, yet they still choose to cancel or dispute the order after receiving the product. This has been happening to me a lot and Fiverr is not protecting sellers. It seems that buyers are always favored and some buyers take advantage of this protection by abusing it. I have even received messages from buyers who have canceled their orders and have taunted me, laughing and saying it's not the first time they have done it and that they will keep doing it. When I contacted Fiverr support about this issue, they told me there is nothing they can do and that they can't force someone to buy something they don't want. I think this is unfair and I have an idea for a solution. I think sellers should be able to give ratings to buyers who cancel orders. This way, if a buyer decides to do the same thing to another seller, that seller will be able to see the buyer's dispute ratings and take that into consideration before accepting their order.
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