Hello first time fiver user here
I commissioned a seller to create a 120 second animation to my song and paid extra for character and illustration designs.
Today the seller delivered my order with only 5 illustrations and when I asked where the video was, they said the images were apart of the video. The only option to download resulted in the 5 watermark illustrations.
I requested a revision on 1 character and asked to please provide the animated video to review animation/subtitles. They said okay to the character revision but nothing on the video..
If character is revised & I accept the delivery with no video, is that my order finalised?
If they say the video is sent after I accept delivery but don't provide it, is there any recourse?
I'm a little concerned..
Thank you