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graubennstudio

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  1. Hi everyone, I have an active order at the moment and as far as I know, the buyer was supposed to only have 2 revisions since that's what I have listed in the gig. However the buyer was somehow able to request a 3rd revision without additional pay. I want to know if there's a way to find how many revisions a buyer has and if adding a special offer in an active order give them extra revisions? It's weird because there was no prompt on my end to specify if they'd get an additional revision or not. This order has been dragging on for too long and I'm doing my best to make sure the customer is happy but they've just been adding more and more into the order and I'd like to justify that they've ran out of revisions.
  2. I'm not sure how to go about this. I delivered a day early than the deadline and the buyer requested for a revision the day after the deadline but only said that they'll need more time to review it and will get back to me 'later'. I'm assuming this caused a new timer to start but since we're also in different timezones, by the time I saw the notification, my timer had ran out already and was marked late. I submitted a request to extend the deadline but they haven't responded to it yet and I'm not even sure if that will help at all. Any suggestions? This hasn't happened to me before. Typically when the buyer responds after my deadline, Fiverr usually gives me an additional 3 days to work on it, did that change??
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