I am the seller asking this question, 'Fiverr customer support' cancelled my order AFTER it was marked as complete automatically because the buyer did not respond to my delivery and did not ask for a revision for 3 days AFTER the delivery, the buyer requested the fiver customer support for a refund and my hard earned money was 'returned' to the buyer, Fiverr deducted my HARD EARNED MONEY and gave it to the buyer BREAKING their own RULES, I want the Fiverr Community to please respond to this Unfair decision taken by Fiverr Customer Support.
FIVERR HELP clearly mentions the rules on their 'What does my order status mean?' article.
I am attaching a screenshot below which proves that my order was completed.
PLEASE HELP
Thank you for replying donnovan86, it helps a lot, my issue is that Fiver can refund anyone its their choice but why deduct my money? and why is my cancellation rate being affected ?, it is a shame to see this that Fiverr allows this type of practice, I hope I get paid. Thanks again.
