I wanted to share my Fiverr experience and statistics with you.
To date, I have completed 154 orders, ranging from as little as $5 when I initially started to as much as $350. Reflecting on my journey, I am considering adjusting my pricing as I now charge $15 for a basic gig.
All my ratings have been consistently 5 stars, except for one inexplicable instance where I received a 4.5-star rating. Despite encountering a few rude clients, I've maintained a calm and professional demeanor, choosing to ignore negativity. Dealing with two significant scams prompted me to reach out to Customer Service, turning a challenging situation into a positive experience.
I prioritize treating my customers like royalty, ensuring fast and professional delivery. I provide multiple takes for them -at no extra cost- to choose from, and in the rare case of a real problem (which has been infrequent), I offer a free re-delivery. Striving for total satisfaction is my goal, acknowledging that the Voiceover business may make achieving this somewhat easier.
I've cultivated a base of loyal returning clients from my early days, and while I could increase my rates now with them, I prefer to honor my initial promise. These clients have played a crucial role in my journey to becoming a top-rated seller. However, for future clients, I'm uncertain if raising my prices will make a significant difference in the future.
Over time, I've observed that each time I update my gig—even for minor text details—I experience a -pretty significant- decline in visibility. While I don't consider myself highly visible, I recognize that I'm not alone in this competitive industry, so we may need to share visibility, I see no other option 🙂
I have a desire to collaborate with fellow professionals, especially in projects involving multiple languages. It would be beneficial if Fiverr could facilitate such partnerships, allowing individuals to accept offers collectively and share revenues. One colleague would record English, another one German, and I could do the French for exemple.
On a lighter note, some clients have mistaken my work for AI-generated content. In one instance, an explainer audio I provided was rejected on a platform, falsely identified as AI. To counter this perception, when it comes to suspicions, I now deliver both the clean and unedited versions of the file, allowing clients to hear the human touch of my work (AI don't breath).
In summary, my Fiverr experience has been overwhelmingly positive, thanks to fantastic customers. Whether I should increase my prices upon reaching top-seller status remains uncertain. I'd appreciate any insights or suggestions you might have.
https://fr.fiverr.com/s/AXkygB