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emmaki

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Everything posted by emmaki

  1. It was definitely a buyer issue. Their opening gambit of "will you do this?" followed by a link to a website when I asked what "this" was and then finally telling me what the thing he wanted me to do was after I asked for more specifics made me decide I didn't do the service. Which is true, since I don't have a gig for proofreading. I pointed him to proofreading gigs. A week or so later, he comes back angry about how 6 other sellers basically noped out of there too. I posed the question because these buyers have always existed on Fiverr, but in the past, I assume they found someone else or just gave up since I never heard from them again or they came back with a project I did end up working on. Now, increasingly, they're getting angry about something and coming back to yell at me (and I'm politer and nicer than I was years ago! I didn't even respond to useless inbox messages until the levels system came along and I was forced to!). Fiverr's not going to do a thing to improve its systems: as far as it is concerned, AI is the wunderkind that can do it all, from CS to marketplace integrity. Meanwhile, many sellers and buyers are rejecting generative AI. For buyers, it's simple. Why would I pay you to give me AI when I can do it myself? And that's fine. The problem is that there are enough sellers on Fiverr who use AI dishonestly that everyone is under suspicion. On the Seller Side, you've got mysterious private reviews and even more mysterious Success Scores that drop when you get glowing 5-star reviews from clients because - presumably - someone else in your category did better than you that day. Yesterday, Fiverr's messaging broke down. That's something that is measured by the SS ("Effective Communication"). I presume that's fixed, but what communication did Fiverr give that it was fixed, or that it wouldn't affect sellers, even though the glitch is on Fiverr? Remember this is judged by AI that cannot tell if negative language in an order is part of constructive criticism conversation to improve a buyer's X or just, you know, angry shouting. I may have missed the announcement, but from here, there was zip. So what's going on with that, Fiverr? Any accountability and flexibility for your mistakes when they can impact sellers? People who thought they were 5-star sellers are now booted out of Fiverr's search because of low SS and have no idea what the problem is. Is it any wonder that sellers and buyers are now in some sort of Mexican standoff where nobody trusts each other? This atmosphere is entirely created by Fiverr, who then has the temerity to increase SPP by 100% or 50% for small groups of sellers who were promised locked-in pricing. RTO is locked behind SPP. Fiverr in 2024 disgusts me. It is completely disconnected from its userbase and doing very little to prevent the other big issue - the rampant scams - that also decrease trust from buyers/sellers on the platform. When I became TRS in.... 2014/15?.. it was marked by a big increase in orders and expectations. In general, I would say this was true for anyone who "made it" in the past, and that's why everyone wants TRS. As for your newbies, they should be pretty thrilled they got through Fiverr's random AI gatekeeping of who is even allowed to sell in the first place: I'm hearing so many stories of people who were rejected as sellers minutes after applying (they get the standard canned "after careful consideration..." - another example of AI and automation failure from Fiverr. It costs NOTHING to set a delay in your system!). My quality of clients - as a writer - is rock bottom. People who can barely speak English - and sometimes not even bothering to speak English - insisting they should work for me for 50% of the order value. Scammers. The "discount and plenty more work in the future" crowd. The weirdly angry buyers that inspired this post. The "I hate AI" buyers who are a bad choice to work with since they will use AI to check your writing and they will try to use those results to squirm out of paying and Fiverr will cancel and give you a bad SS. With sellers offering fraudulent and deceptive AI gigs and making millions from clueless buyers and even those who realize and feel ripped off with no action from Fiverr, it's not surprising that buyers are asking these questions. But it gets worse. Now you have buyers like the one just above who are deliberately wildly overpricing their own requests to find honest buyers. I hope they realize that any smart seller is noping out of there. Fiverr has become a place of psychological warfare with serious, long-term income implications for sellers on top of the psychological warfare of the platform's own gamification habits - which it consistently refuses to address when asked about. Fiverr (and UW) are making everyone's lives harder for the sake of cutting costs and increasing profits. I'm not leaving Fiverr either, but I increasingly hope that the platform implodes and fails. Nobody is too big to fail, and Fiverr's own hypocrisy, greed, and arrogance should be its downfall. If any one of us sellers ran our business the way Fiverr does, we would not be on Fiverr. My SM failed to provide an answer when I asked her what Fiverr would do with a seller who pulled a similar trick to what they did with SPP on their buyers. As with so many things, there is no answer. Just silence. Fiverr has always been pretty toxic, but lately, they've dialed it up to 110 with AI because they will not govern their own marketplace with human oversight. The results are evident. /soapbox
  2. Personally, I prefer Dylan Thomas' take on things. As pointless as it is, if all Fiverr sellers can muster is a week of fury before giving up, it's hardly surprising that EvilGloboCorp is trampling all over them and their non-existent rights. You'll just have to imagine me letting out a long and deep sigh here.
  3. I'm disappointed. I thought this post was going to have some hot head rolling action with added pitchforks. As for people who use GPT to "impress" people with their "intelligence" - if I wanted generic answers that didn't really answer my query and took forever to get to the point, I'd write it myself ask ChatGPT. Personally, I get more vexed when opening a promising-looking blog post, only to realize it's just top-notch fluff. I also get annoyed when watching videos and noticing that the script is GPT. As a side-note, GPT is incapable of proofreading without strict instructions. If you just tell it to proofread, it automatically turns your text into a fast-paced navigation through the realm of fluff. I have a love-hate relationship with this evil tool.
  4. A post from Reddit today. Personally, I think seller 1 is using AI as well. This is the reason we have nonsense metrics like VFM/Value of Delivery, but it is clearly not affecting the real delivery. Mind you, this buyer's purchasing method probably means they see him coming from a mile off. Either way, he's probably going to end up leaving the platform since what is Fiverr going to do? How much time do people really have to waste inboxing a bunch of bait 'n' switchers using AI? Yeah, and he bothered me intermittently over three weeks about this. The good news is he's no longer on the platform.
  5. Probably not going to be ready for a while! I do think GPT could be a great part of this system, but not the current models and their wilful disobedience when it comes to prompting. So I'm pretty much waiting for the new GPT model(s) to come out as I improve my automation skills. The idea isn't for GPT to write an entire proposal, but instead to fill out key details from the database directly from the form, then send the GDoc to GPT to go through a series of prompts, delivering the output directly into the proposal placeholders for a final check/clean before sending it over (although perhaps not in the <5 minutes this all takes to finish). GPT, unfortunately, is incapable of following basic instructions when it could waffle on for paragraphs (a trait I admittedly share with it). I'm quite interested to see how people filling out the form destroys everything too.
  6. I've found questions in the inbox + RTO has helped to scatter the "you're the expert, what am I paying you for?" buyers scatter in the wind, as well as positioning them as the expert in their business and knowing their customer needs. I've noticed that (poorly run) silent agencies don't like this very much, since I'm effectively asking them to do a lot of extra hump work that they haven't done. I'm going to start testing my Google Form this week, which has a lot of questions, choices and checkboxes, with written answers reserved for things that can't be easily predefined. This will pop out a Google Doc that has organized all those responses into an easily readable format that will get me up to speed with around 95% of what they want, their biz, and their target market, and from there on out it a little mopping up with more specific questions. I haven't quite managed to fix the Google Slide proposal that gives them multiple strategic offers based on their answers yet, but there's only so much you can automate these things. The irony of essentially creating my own packages quite unnecessarily is not lost on me, either... but at least these packages are dynamic. And no, no AI - this is pure automation using tools like Zapier, Make, and Airtable. Everytime I introduced GPT into the equation, the quality bombed 🙂
  7. Searching for anything Fiverr related is spam. Half of the Fiverr articles are offline (no redirection, just a 404, and no search bar either), then there's the gigs (for example "I need legal advice to help me with Fiverr's latest outrage"), then there's the AI spam blogs. The Fiverr Forum is a cr*pshoot. Might be useful information, might be some completely useless post full of thanks and conga rats. Reddit? Well, if people think the Forum is negative.... The less said about Fiverr YT videos the better. I'd imagine the copious amounts spend on GAds probably helps with the indexing, not to mention Google's increasing bias toward big brands/business. Just the other day, I was looking for information about how to do something on Reddit and I ended up having to go to Bing, because all Google would give me was irrelevant Reddit posts. And speaking of Reddit, I haven't seen anything like this yet, but people have noticed that bad/insipid/terrible answers to queries are now being highlighted at the top of search. It's a TRAVESTY.
  8. Yes, the AI thing is a big issue (on so many levels - Fiverr is really just the tip of the iceberg). Most AI content is written using other AI content. There's a lot of tools out there that take information from the SERPs. The other day, I noticed while looking for information on Seller Plus, a site that got the box thing at the top of the search results. It was obvious AI content from the writing, the site was 100% about Fiverr, 100% AI written, and 100% full of bad information mixed with correct information. According to this webiste, SP offers "demographic information" about your buyers (A/S/L, wages...the full monty). OK, so that's just one website and Google will deal with it soon, right? No. Let's say someone who wants to make money aff marketing and sees Fiverr's tantalizing commissions. They plug in their AI writer of choice and write 200 articles about Fiverr. They don't know anything about Fiverr, but they have an AI SERP scraper that will glean "correct information" from the results. Result? Sooner or later, the SERPs are full of pages about Fiverr's incredible demographic feature in SPP. OK, so people should really just look at Fiverr's own documentation because it's up to date? Mmm, not always. But otherwise, yes. But the real kicker is that a blog written by an actual Fiverr user who knows, from experience, that SP doesn't include demographic information, may leave that out or simply say "that's all BS". Google - in its infinite wisdom - will decide that this one website is giving false information. It doesn't matter whether it's AI or not. In the meantime, the spammy AI sites stay up. Indiscriminate (and unknown use of) AI is poses a major risk here to people - the Grauniad has a good article on mushroom foraging as a case in point. Not getting demographic info in SP isn't going to kill anyone or even seriously hurt them, but anything related to health, finances, education etc. may cause serious harm. And despite Google's recent whacking of a whole bunch of AI sites, there are many more out there. None of these AI blogs want to harm anyone, of course - it all boils down to making money to survive. But at some point, sooner or later, this is going to explode when real life consequences hit. Don't forget that a time is coming very soon when you can automate everything from video and voice to writing with a next to no oversight once you set the funnel. There's a lot of irresponsibility in the use of AI right now everywhere, and it is companies like Amazon, Google, and Fiverr that are facilitating its use. If there's going to be calls for compensation over a tragedy (or a few), will you chase the freelancer or the platform? Or both? Lawyers for Air Canada were not able to convince the court and ruled that companies can be held liable for "negligent misrepresentations" made by their chatbots. I highlighted the part that might be relevant to Fiverr. Food for thought. Does Fiverr really want to deal with e.g. toxic mushroom death because they copypasta'd an AI article for $10 for a random blog post that some random id!ot believed? There are plenty of dumb people in the world, but that doesn't mean they need to die because one greedy company wanted to maximize its profits by allowing rampant fr*udulent on the platform. The big problem for Fiverr and other large companies that people are losing jobs and income to big companies doing everything they can to maximize profits while shredding costs. It is inevitable that the fury will be less on the person who produced the AI content, but the platform(s) that allowed it to be sold, distributed and everything else. And in Canada, at least, the law seems to support that idea, no matter what Fiverr's TOS might say about misleading content. Who's checking? Fiverr's incompetent AI? Their afterthought fig-leaf of support services? AI is rewriting a lot of things. Fiverr would do better to remember that it has a duty of care for its consumers, with or without AI. Seller or buyer, we are customers of Fiverr, and we are all being let down by its blind greed. Oh, I don't know. At least you get clothed, watered and fed in prison. The rest might not be ideal, but you get the basics, healthcare and free education. My fallback if things really don't work out is to become a cloistered nun (I imagine it's like prison, but with more praying). It's a practical solution to a practical problem. No taxes with the vow of poverty, either. Probably. I haven't really looked into it yet. I'd probably get kicked out shortly after being scandalized by some nunnery corruption, anyway!
  9. The EU AI Act may change a lot of things about how Fiverr uses AI (and allows sellers to use AI). With the blessing of Fiverr. AI writing isn't quite the same thing, granted, but let's say a large corporation like Amazon, through Fiverr Enterprise, hires someone who advertises themselves as selling their own writing. Things happen, it becomes clear that the writing was done by AI, and [insert imaginary legal mess here]. Historically, Fiverr's going to react with bans and nothing we can do. Fiverr profits from these sellers, but places all accountability on those sellers. This is reasonable up to a point - see Pete asking Fiverr if the CC vids were OK. If they'd said no, he probably would have stopped, and Pete probably felt that if Fiverr ever decided it wasn't OK, he would be told to stop it. What's going to stop them from doing the same to secret AI sellers in the future (nothing, as far as I can tell)? To bring up Amazon again, they currently allow AI-written books, so long as authors disclose it. AFAIK, this is just for internal purposes at the moment, since they are well aware that most readers won't buy a book if they know it isn't written by a human. Amazon has also invested billions into Anthropic (Claude AI writer). God knows where Amazon is going on that front, but let's imagine a scenario where, for whatever reason. Amazon decides AI books are no longer welcome (or, since AI content can't be copyright, maybe shifts them to the "free books" part of the marketplace). Amazon realizes that not everyone will have disclosed, and maybe just ban accounts that didn't disclose AI writing. How many authors are there on Amazon who came to Fiverr for ghostwritten content? Regulations are already looking into watermarking AI content, so this isn't going to be today's cruddy AI detection software. It'll be provable. The writers will know who wrote their books, and it won't take long for Amazon to start looking at the real culprits - Fiverr. Cue a repeat of the whole Amazon case from years ago. Turning back to Fiverr, look at the current approach to AI. AI categories are good, since everything is being responsibly disclosed. The rest is just a mess. GPT communication everywhere and no disclosure other than the small print AI warning on gigs in some categories (which clearly isn't enough judging from buyer complaints). AI governs the marketplace and detects issues. These sellers should be remembering the cautionary part of Pete's tale, not so much his videos. It is clear from former employee reviews that cost-cutting and keeping their responsibilities are kept to a minimum. The EU AI Act may fix some ofthe current issues, it may not. But you can All the (non-disclosing) sellers operating with Fiverr's apparent blessing today may find themselves without an account in the near future. That doesn't include legal action from SMBs whose SEO is destroyed (happening today) through AI content who eventually identify that a Fiverr seller was the culprit and who decide to take legal action - say a class action lawsuit - against Fiverr. (thank you for approving, if that was you!) That's the way this world is designed - when we pay taxes to a government that launches an illegal war (see: Iraq), we are complicit, to some extent, in that. But try not paying your tax in protest. There are a million choices we will make through our life that eventually lead to harm. Change has to come from within a system. Just packing up your bags and leaving because something isn't working is, ultimately, not a good form of protest, especially in an ecosystem that can handle it simply by jacking up prices, breaking promises, imprisoning you, or doing any other number of things to force compliance if you need or want to use/live in it. The people, united, are powerful. But the system - not just Fiverr's - is designed to instill a belief that serenity in accepting the thing you don't like is preferable. That's the reality of it all. But the truth is that the people could change that reality very, very quickly if they bonded together against the corrupt systems that govern them. For example, I'm Fiverr Certified, the program Fiverr advertises as well, certified sellers. My gig isn't live (my choice) because I'm not certified (the other company barely has training, and does not respond to my emails about certification), even though Fiverr would advertise me as Certified. How much faith do you think I have in the other sellers in that program? Or indeed Enterprise. It's been 2-3 weeks since I emailed the Enterprise team and asked about the commission to Fiverr sellers and it's all crickets. It's a very simple question to answer. Levi has the safety net of (I presume) lots of money. I don't. I've been sick for 2 years and my once-impressive savings are running out. I'll probably get sicker again, due to my disease. I can't afford to swan off in disgust, and many others can't, too. I just about have enough energy to write a lot (mostly in to complete wastes of time like writing screeds that Fiverr certainly won't read) and try to learn new skills, but that's it. All I want are some decent, long-term clients without having to worry about the mountain of BS that Fiverr is pouring down everyone's throats lately because it can't and won't deal with the fra*uds that make it a lot of money. To touch on Kesha's original question, one of the things Fiverr forced me to do in the past few years was to "sanitize" my old profile. That "unique flair" that helped me to be successful had to go, since it didn't match Fiverr's "branding ideas". As others have said, Fiverr is the problem when balancing expectations. It's not difficult for me to spot a problem buyer and refuse them service. It's not difficult for me to smooth out an issue with a regular buyer or set expectations. But my flair? Nope. Why do you think I have such boring gig images and such a dull profile picture? The one on the forum - the pepper - that had to go because it "wasn't professional" (so... "unique flair" has some unspoken limitations?). My new one....well, I'll be honest, I had to make that when I was trying not to die, so I used one of those AI apps to make me look less "death warmed up" and "Uncle Fester" (let's just say I lost almost all my hair) and more "she looks well enough to work". There was nothing Fiverr could do about that. The need for a professional image, I mean. I didn't have any professional photos (I'm the person that "ruins" photos IRL). So, you know, there's a lot of personal stuff mixed in here with Fiverr's latest changes. I could have done without all this (I was OOO but risked being kicked out of the Pro catalog without the right kind of photo because nothing we can do) when I was, you know, basically a terrifying walking skeleton. We are held to very high standards (at my level, at least). Fiverr, on the other hand, treats us the same as it does the $5 scammer who can barely string a sentence together but will flog you something AI coughed up 2 minutes ago. At the same time, Fiverr clearly promotes these sellers - just look at AI and at least my little corner of the Certified marketplace. Fiverr will axe all those blessed by it in self-preservation when an issue arises. That is consistent not just with sellers, but also internally. At the end of the day, I have nothing but contempt and disgust for Fiverr as an organization at the moment. If my life wasn't so thoroughly and utterly destroyed at the moment, I would have left. But first, I need to rebuild. Is it complicity? Absolutely. Do I have time for serenity? No, not at this point in my life. That comes later. Now, I'm going to get back to building my ethical business elsewhere. None of this is about Fiverr's marketplace volatility. It is about Fiverr's own greed and complete absence of morals (at least, in the leadership). I'll be in the corner muttering to myself.
  10. Well, I wrote a thing but the filter got it. <sigh>
  11. You could ask voiceoverpete that question. Perhaps they will with some policy change soon, along with a "historical offences" ban. Although I suppose the UK 's laws might offer more pause for thought than Bangladesh (the feedback manipulation mass ban ~15 months ago). I always thought that situation was strange, but it's all caught on video. Man becomes a meme making joke videos about CC fraud, checks with his success manager to see if this is OK because he knows this is iffy under the TOS, gets told it's absolutely fine, goes on to become even bigger meme, account gets disabled live on air (although tbh I am not entirely convinced about this coincidence), doesn't believe it, Fiverr ignores his calls, until eventually a succession of staff tell him that unforuntately, there's nothing we can do because the scary legal team stepped in. Pete and his "army" on YT are outraged. Pete makes several videos about the missing thousands he was owed (but never one about getting paid...). It's the there's nothing we can do line that stuck with me. I do wonder if the SM who told him it was absolutely fine for him to become the joking voice of fraud even bothered to check with legal to fully address Pete's concerns or just wanted to keep the gravy train moving. Either way, Pete's not the only victim of bad SMs in this respect. Was Pete foolish not to listen to his own gut and stop making the videos? Also yes. Either way, the the situation is a good illustration of why nobody can really trust anything Fiverr says, especially if it runs contrary to what your own natural judgment is telling you. And, just to quickly go back to the Bangladeshis and the disgruntled former CS review and make a connection, what made Fiverr wait so long to ban people for their historical transgressions? It's very likely that the Bangladeshis who eventually managed to make it after faking it stopped and were otherwise selling legitimately after that initial cheat. But there's the catch: there's nothing we can do. Perhaps Fiverr got a swanky new AI machine that crunched some numbers. Perhaps they just didn't bother policing the market before. After all, the CS person says that problems were just swept under a rug and ignored for the most part. I can't say I agree with people who are just going to go with the flow (although I understand it), because this is exactly what Fiverr's leadership relies on to survive the bad ideas and decisions to go on and thrive, all while keeping the sellers away with a bargepole. But in the end, I am self-aware to realize that my rage will eventually subside or I'll find myself too busy to complain. But there's absolutely no trust or goodwill left this time, and every time Fiverr introduces a new thing from now on, I won't be looking at (or for) the positives: my mind will immediately be looking at the way this new thing is designed to ruin the Fiverr experience for its users even more so that the owners can put a few more dollars in their threadbare pockets. If there was any justice in this world, Fiverr would no longer exist. Its greed, duplicity, and immorality would have caused an implosion long ago. As it is, problems are swept under the rug by everyone, the problem continues to exist, and the least deserving people in the entire structure of Fiverr continue to enjoy the most profit from it. If I had the energy - I don't. I'm sick, and I live in the country that invented the concept of byzantine and tends to it religiously - I would be pursuing legal advice over the SPP price increase. As it is, the best I can do let my fingers scream into the endless void. If all we as sellers do is look after our own (individual) interests, we are only taking care of Fiverr's, and that's a corruption in itself.
  12. The Glassdoor employees describe it as "cultural differences" or an office culture where middle managers play favorites and there is some serious office politics, starting at the top with the rot flowing down and out. Can you imagine getting fired for trying to report a bug - while seeing someone who caused a bug that cost the company $100k get away with it? That's after having to deal with endless complaints about other bugs for weeks, months, and years, that were not fixed until there was a week-long hackathon. This employee also mentions that CS is only there because, well, you kinda need it to look legit. This all starts at the top, not at the bottom and not with the userbase. This price hike in SPP without any attempt to tack on some afterthought of a feature is just the latest example of a company driven by greed. I would love to know how many of Fiverr's current employees really feel about leadership. Because that's the other thing in the reviews. Speak up? Oh dear, here's your pink slip. Buh-bye, now. Anyway, 'tis past the witching hour so I shall go and burn my effigy of Fiverr while cackling wildly under the moonlight. Got to make your own fun around here.
  13. Not quite true... non-disclosure AI policies.... Fiverr benefits a lot from that. Remember, there's a $2MM Pro who doesn't disclose her use of AI on the platform. Maybe the buyers don't realize it straightaway because it's hybrid AI (or the "complex" AI that Fiverr bangs on about as being a major driver of its revs), but a lot of AI content is getting hammered in Google right now. Think those buyers will come back?
  14. The answer to this is clearly to keep Fiverr happy. After all "being true to yourself" on this platform is just inviting a low success score, especially with an AI that can't tell the difference between an argument and a discussion between two people, one of whom is asking for constructive criticism of their work. Or what of the rampant and undisclosed use of AI across the platform? Or the inability to say anything back to snarky buyers (I think you might feel me on this one, Kesha!) who bark at you as you have to grin and bear it, less CS act against you and not the buyer? Or the need to tiptoe everywhere trying to guess what might be OK to do or say lest the AI algorithm Gods and success score decide you're today's sacrifice? It's not so rosy on the buyer side, either. Buyers don't understand that, despite Fiverr's invitation, sending an identical message to 3 sellers at once can disable their account. Buyers don't understand why sellers are rejecting them for asking what they think are normal questions. Buyers don't understand why vetted Fiverr Pros are delivering obvious AI work for $400. And CS? Understaffed. Undermined. Treated badly on all sides, but woe betide if they step out of the template zone. They are, after all, "Fiverr" to the platform's users, and the ones most likely to be abused. But Fiverr leadership? Fiverr leadership can be itself. An empty, greedy vessel that only sees dollar signs and cost savings. I hope that answered your question! I'm being myself here. Myself being VERY VERY MAD about Fiverr's broken promises re: lifetime locked-in price on SPP. 100%. That's a lot. Never mind the broken promise. Never mind the potential contract breaking. Never mind anything else. Like I said. An empty, greedy vessel that only sees dollar signs and cost savings at the expense of everyone else.
  15. You didn't extend the delivery period? One of the very few positive things Fiverr has done lately is changed that so you don't need the buyer's approval (it will automatically accept after 3 days, I think. Won't help if the buyer declines though). Anyway, you're on your own. Fiverr won't help you because you were late. You may also notice your success score drop and no new clients because cancellations are the worst thing you can do on Fiverr, especially if it's a one-sided late delivery cancellation. The AI doesn't do subtlety. Fiverr will then tell you to go promote your gigs on social media to improve and that will be that. As far as Fiverr's concerned, it's your problem, not theirs. If you're lucky, they'll investigate the buyer, but nothing will come of it. The buyer, after all, is still on Fiverr, unlike the 200,000 that have fled the platform in the past year. Silver lining? Mmmm, you could buy Seller Plus. It won't help, but it'll give Fiverr more money, and they kinda need money at the moment. Your little cancellation problem isn't helping that, is it now? So buy Seller Plus as an apology. And then go and promote your gig on social media so Fiverr doesn't have to spend all it's hard-earned dollars on marketing when they could be spending it on vials of small children's tears.
  16. Promote your gig on social media. That's the advice from Fiverr. Enjoy promoting a company that won't promote you but will take 20% off you for the privilege of promoting it. And no, they won't give you any explanation about why you were deranked, other than to use to powers of divination to figure out what your vague success score - in reality, not really yours, but your "league table" ranking in an invisible league with invisible points that you can't see because this is the all-new, all-transparent Fiverr, so you can't really do anything except this: But yes, that's the solution. Promote your gig. Have fun! Alternatively, you can pay Fiverr to promote your gigs, but only if you're allowed to, and even then, most of your budget will probably be spent on spam clicks. So, there are your choices. Pay Fiverr or promote Fiverr. As you can see, dealer holds all the cards. Despite all this, the dealer still feels the need to cheat sellers it promised locked in Seller Plus discounts for a lifetime unless cancellation happened. Not anymore. How does a price increase of 50% or 100% sound with no additional features sound? Pretty amazing, right? Go on, promote Fiverr. You know you want to.
  17. Yeah, they did that because they wanted to make it "easier" for sellers by making Fiverr more "personality based" Uh... your entire marketplace is built around gigs? Only the hidden markets go by "personality". My favorite part of the redesign is how they hid skills - including those precious Fiverr Learn certificates) under a small pile of clicks. It's been a while since I saw anyone ask if FL "helps you get more sales". Fiverr's redesign is probably impacting its own elearning sales! One can only conclude, yet again, that Fiverr's leadership is... well, I posted all the reviews from former employees elsewhere. I don't need to repeat their unkind words.
  18. I have no idea. It's not really hard to see why 6 other sellers noped out of it though, is it? When I first rejected him, he told me that I was missing out on "easy money". Yeah, that's not how this works...
  19. You are completely correct. Yesterday, I made the mistake of comparing Fiverr to an alley cat. I have not learned. I would like to apologize to the delicious porcine community for my error or judgment in comparing it to the mammon-worshipping den of thieves that is Fiverr. I retract everything I said. Miss Piggy, in particular is someone I admire and look up to. I hope that pigs, sows, piglets, and boars will find it in their hearts to forgive me.
  20. Exactly. Everything else is just lipstick on a pig.
  21. Of course. People with a conscience who object to the way HQ wants to do things are nudged out or held back from promotion - there's a lot of talk of favoritism. The interview reviews (where people review their interviews) also indicate a few disturbing trends. I know that Shia Wininger, the co-founder of Fiverr, left due to what he described as "office politics". Wininger wanted Fiverr to grow more slowly and focus more on UX and building a "family" company. He's never specified what "the other side" wanted, but I think Fiverr would have been a better company had Wininger won the day. As it is... Sure, that's from 2016.... maybe they changed? And as for the marketplace? Here's someone from Boca Raton:
  22. Oh, it gets better, but posting some of the reviews I'd like to might negatively impact me. Let's just say that there are some very interesting insights into leadership mindset when it comes to leadership diversity. Anyway, here's a wall of text from a disgruntled former CS. You will notice the use of gamification, even with its own employees - and not in a fun way. Just think, I could be happily working on an order with a paying client now and not looking through employee GD complaints because I am furious about a broken promise from a broken company. And I bet I could find much better stuff than this, too. As it is, I think I'll wander off and do something a bit better for my blood pressure now. Fiverr needs to change.
  23. Don't worry, priority support also makes use of AI templates, although they're generally better after you follow up to correct everything they just said. The Glassdoor reviews are quite fun - although like LinkedIn, they suffer from being infested with disgruntled seller reviews. I'll start with one from a former CS (allegedly). There are plenty more where this comes from if you want to trawl through the spammy seller reviews. Like I've said many times recenty, Fiverr has serious internal issues and they all start and end at the top. Until the leadership is replaced, Fiverr is going to continue its long and greedy slide downhill. EDIT: I forgot to highlight the "positive discrimination" one former employee highlighted. Again, consider what Neo is doing.
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