No. Not any protections for the sellers on this platform. I’m talking with customer service right now and they have asked for the proof of the work. It’s so funny because that means they did not even checked the delivery i made and conversations between me and buyer before taking my money.
It’s even more funny because this writes on the chargeback informations page:
Reasons for chargebacks
Fraud
This is when the cardholder reports that they did not make or authorize a transaction. This may happen when a credit card number is used without permission.
Remember: When using Fiverr, buyers are using a prepaid service, and sometimes aren't aware of that fact.
Service
The cardholder (the buyer) either did not receive the service, or the service they received was not as described.
Fraud made by buyer and my service was perfectly satisfied him and it was as described. But they did not even checked it.
I’m pretty sure that, this thing have happened like that:
Buyer to his bank: I want my money back from this seller on fiverr!!
Bank: Okay.
Bank to Fiverr: My customer thinks your seller is scammer and wants his money back.
Fiverr: Oh okay sure here it is! (Takes $300 from my account by no right and gives to buyer’s bank)