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mattcoh

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Everything posted by mattcoh

  1. Hello, I've had a situation come up where I wanted to reduce the agreed upon order price on an ongoing order (as a seller of cource). Each time this situation came up (and it came up quite a lot) I had to contact support, and their solution is to open a new order for the lower price, then cancel the old order and deliver on the new order. For starters, not a single one of my clients agreed to this, because they did not like the idea of placing a secondary order for the same product, even though they were guaranteed the older order would be cancelled and that this benefits them and only them (paying less..) but even a 150$ discount on a 600$ order was not enough of a motivation to do this method. And also it feels weird having to go through support for such a basic thing... a discount. A very simple and common thing in the world. Anyways, ye... discounts.
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