Hi everyone,
I placed an order as a buyer a few days ago and I was not satisfied with the ended result so i requested to the seller to cancel the order but seller keeps declining (my open dispute case)several times. Also the gig was expired yesterday and the seller didn't provide me as a final delivery the music project file, the stems and the appropriate length time as it was required inside to the gig offer. Now that i paid for something expensive that i didn't even received it, how can i get my funds back please? I can not find any fiverr customer support and your help will be more than welcome.
Also I have some very important questions:
When you open a dispute and seller keeps declining your request what's happening, am i loosing the funds ?
As a buyer if you open a dispute case and the seller doesn't decline your request after 48hours what's happening, am i getting back my funds?
**How can i get in touch with fiverr customer support? Is there any online customer support or anyone that could help me resolving my issue?
Thank you
