rnotte

great tip on the portfolio, i will certainly build it. but the “your gig in search” part is where i’m struggling the most, because fiverr’s algorithm is completely unpredictable in who they choose to display on the front page, and who at the very bottom. both of my gigs, in their respective categories, are the latter. though i did just make them a few weeks ago (because since my first gig crashed hard, i put it on pause and made a new one. is that a good idea?)

my gigs’ performances haven’t been doing so hot. the only 2 orders i’ve gotten (one for each), i had to ask someone on another platform. i’m super confused as to why my gigs have been performing so poorly when i have clear, concise titles, good videos and photos, and my ratings are in the green. i always see the same solution of “just keep your customers happy” but how am i supposed to do that if i’m not getting orders, and therefore, have no customers TO make happy? this has been going on since early august

and how do you get back up in the ranks if you hit that slump? or is it “one bad review, good night” and there’s nothing we can do about it?

been there before. i did the above 👆 and it did help me get back on track, greatly so, but i’m back to where i was now. but from what i’ve seen, it’s all luck on whether the algorithm will even acknowledge your existence

i don’t really know what that means. are you saying i’m on the right track to getting back in the green, that the solution i provided at the end of the OP is the right way to go? bare in mind, i did the rewrite 2 nights ago, and the re-contacting last night

my gig hit a sudden road bump. i guess someone was dissatisfied with their order and didn’t tell me, and then i overhauled the gig’s description because it was looking outdated, and now my engagement has taken a nosedive. how can i effectively get it back up if hardly anyone can see me? until now, my gig has been pretty popular, with plenty of orders and great reviews last month i’ve already tried updating the description (didn’t work) and messaging my old customers asking if they’d like to work with me again (no responses)

so, i won’t know if my customer actually hated their order, and therefore, improve my services? what kind of logic is that? in that case, how can i build my engagement back if nobody can find me?

i’m not a bad seller, though. that cancellation was completely by accident (the customer admitted they were high and sent a dispute. to the wrong person). besides, i have 18 5 star reviews, so i must be doing something right also, i’m a level 1 seller, not a new seller

what even is private feedback? from what i remember, i had a customer who accidentally cancelled their order with me, and one where i had 4 revision sessions. does that count as negative feedback? sheesh, why does everything have to be so pointlessly complicated?

i had a very busy july, with plenty of orders and activity. but last week, suddenly no one is finding or clicking my gig. is there a reason for that? i thought it was the outdated description, so i overhauled it last night. but that didn’t help, so what am i doing wrong? here’s the link to the gig: https://www.fiverr.com/share/aYQgxg