I had a client who asked me for a budget for a project of 4 silhuetes of humans with muscles on them. He asked for the delivery to be made on a SVG file and i assumed that would okay since he offered 100$ for it. The problem was that he made an initial order, saying that if he enjoyed the result of the first silhuete(which he paid 30$ for), he would continue the process. I worked on the first silhuete and the ammount of revisions he wanted to keep making and the fact that he didn't want the deliver in a single SVG file, but 1 SVG FILE FOR EACH SINGLE MUSCLE. I finished the order since we agreed on that, but i messaged him saying that now i would have to charge 100$ for the each one of the next three silhuetes because the ammount of time spent was way higher than i initually predicted because he didn't explain how precise he wanted things to be. Now he said that he wants a refund because he doesn't want to pay me the appropriate wage and he can't use the first silhuete without the other 3 being just like it, but i already did the work and delivered what he asked me, he even gave me a 5 star review on the order. Is fiverr going to take his side and give his refund anyways or is there hope for me? and if he refunds his order after already accepting it, will it destroy my gig ranking?
I am really scared and i feel like i am being scammed, and the worst part is that i think fiverr will not only take the side of the scammer, but penalize me for it alongside that. I don't want to lose my gig ranking because of a client who is just ripping me off and i hope there is a light in the end of the tunnel here. Thanks for your attention.
