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theratypist

Seller Plus Member
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Everything posted by theratypist

  1. It will not be marked late as long as the buyer will accept the delivery extension request, so don't worry about that. You can extend delivery date on the upper right portion of the order page. Even if you do see it marked late, once the buyer accepts the delivery extension request it will be okay again. That's why its important to make it like "7 day" extension to accommodate on how long the buyer will return. Lets say Mar 7 (7 pm) is the delivery date, and the buyer still returns Mar 10... if you only placed a "2 day" extension and the buyer approves it, it would still be late because a 2 day extension will mean the new delivery date is Mar 9 (7 pm)... Hence the suggestion that you make it 7 days and just be clear that you will deliver the order right away after he has chosen the specific sample and that the 7 day extension is just a generous extension to accommodate his return. If your gig process specifically states that the buyer has to be the one to choose the sample that you would focus on, then it could still become an issue if the buyer makes it a big deal that you didn't follow what you advertised. It could also be possible that he is fine with it. But the main thing would be more of how you've explained it on your gig and order page (in the event it becomes an issue). So it would be best to avoid that altogether, and if you really want to deliver now you will have to do deliver a complete version of all the provided samples. Otherwise, the delivery extension request is the safest route.
  2. Ahh okay so from lets say from the given choices, the project really is working on a specific one - in which what he would have chosen from the samples. So I assume you have sent the copy of the 20 samples? You can request to extend the delivery time to about 7 days even (since Fiverr will count any days he doesn't respond) and he will have to accept it but just be clear to him that you will work on the chosen design right away after the response and approval of the delivery extension...
  3. You already mentioned that you "completed" the order, what is the "required" work and what is stopping you from delivering it? Can you just not deliver what you have completed since from what I understand that is what is required and it will be on them to decide which one they want?
  4. Well, you're not forced to join in a video call. You can tell your buyer that you are not comfortable with a video call. Also, only sellers can initiate video calls. - You don't need to have perfect English skills to work on Fiverr, working proficiency would be fine. Understandably, if you're offering voice over or writing services, then you would have to shine a bit more than the rest. I don't think that should be a deterrent from having a video chat. - English accents don't really matter for most services, it would be such a boring world if everyone had the same accent. This is a global marketplace - it's acceptable to hear different accents. People who judge or make fun of accents probably have not travelled that much. Unless you are offering voiceover services and your actual voice on voice call do not match your samples, I don't think accents should be an issue. - The video calls are powered by Zoom. You can choose to keep the screen off and only the audio will be heard during the call. - Well, yes this is understandable. The video call does not randomly start, you set it similarly to a Zoom call. And you are in control if you want to set one or not.
  5. "This score reflects how your repeat business compares to other sellers in your subcategory in the last 90 days, based on the factors shown on this page." 😄
  6. What in the world did I just read? 😂
  7. There are many people who are offering the same services as you. It's not easy to get sales on Fiverr.
  8. Yes that is a common thing or they work very fast haha! It's also possible that the delivery durations are long (custom offers can modify the duration of delivery beyond the one advertised on gig page) and still gets counted in the queue.
  9. It follows the moment the order was placed so if the 3 orders in queue were placed at the same time (lets say Jan 1 - 1:00 PM) all three of them need to be delivered by Jan 3 - 1:00 PM if the delivery time is 2 days. Delivery time countdown starts exactly the moment the order is placed regardless of how many orders were made ahead of it.
  10. Fiverr has removed it. They replaced with buyer briefs now: https://www.fiverr.com/support/articles/4415601609361-Get-matched-with-buyers
  11. I usually hover around 94-96, but to my surprise I finally got 100/100 just recently! It's not a big deal of course, but its nice to feel like you're doing something right. 😂 Tbh, I don't really do anything out of the ordinary to encourage repeat buyers. They just come back! I do appreciate the trust. 😁 I can imagine other categories would be a bit more challenging for "repeat" buyers - for example, logo design. It would be odd if the same business would change their logo every month or so. 😅 What's your experience on repeat buyers?
  12. Yes, its called "buyer briefs" now. I think that may be the only way to removing them for now. I haven't tried that feature as I've always preferred manually looking for sellers. I hope you do find someone who fits your needs!
  13. Complaining on something like a deranked gig will get you nowhere, read the tips here instead:
  14. Refresh and edit your gig (gig description, image, etc). If you have clients outside of Fiverr you can give a promo (perhaps a freebie/extra service add-on) and ask them to purchase your gigs, this will help you get some sales. Fiverr prioritizes gig visibility to those who are making sales, and btw great that you did get some last year.
  15. Fiverr has a period where they give a boost to new gigs/sellers to help them get a sale, after that the opportunity is given to other new ones. Perhaps the period of your boost has already ended. Also there are a lot of people offering similar services, you will have to stand out given that they already have a track record and its understandable why most buyers would prefer to go with them.
  16. Zeus how little should little be? If I encounter a little snake, I would probably just avoid it at most. 😅🤣
  17. theratypist

    Help

    Definitely not clever if it means getting your account banned. Also the way the person asked was of poor taste, directly with a "do you have any work to give me?"
  18. Seller Plus has a feature called keyword research. Read more here: https://www.fiverr.com/support/articles/6533842204177-Keyword-research I personally think its not so much the keyword but your overall gig presentation and your ability to make the sale. A lot of verticals are saturated and you can only do so much on keyword optimization. Fiverr isn't Google, it has a lot of other metrics on visibility.
  19. "Work I have done so far" - that means they aren't asking the complete work, maybe they just need proof that there is some progress. Its either you can assure them that you can deliver by the deadline or you can attach a copy in the order page (and put a watermark if its relevant) of the work you did do. Again, this all depends what kind of project this is. I don't think what the buyer is asking is wrong, just communicate properly.
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